Recent Posts

SERVPRO Addresses All Fire Damage

9/5/2022 (Permalink)

red fire lights illuminating a home at night We are here to help 24-7

SERVPRO understands the need for speed, so we’re ready to respond to your call 24/7.

We’ll have a technician on-site to perform a thorough assessment of your damage within four hours of your original call and we’ll have a customized plan of action specific to your property within eight hours when we supply a complete verbal briefing.


We’ll even provide a thorough inventory of all of your damaged surfaces and belongings to help expedite the process of filing your insurance claim.

We understand how emotional this time can be for you and we’re prepared to do everything we can to make it easier on you and ultimately help you to get the reimbursement you deserve.


Of course, our goal with any property is to make it “Like it never even happened” and we’ll always proceed with that in mind.

Our technicians will put their training and expertise to use to make sure that the restoration process is handled as safely as possible in the shortest amount of time so that you can put the pain behind you and let the healing begin.


The Professional Approach To Fire Restoration


Dealing with the aftermath of a fire can be overwhelming, which is why it is so important to have professionals that you can depend on.

At SERVPRO, we understand how difficult this time can be and we have the training and equipment to handle the job efficiently and safely, so you never have to go through the restoration process alone.


Our quick and thorough process begins by responding faster to any disaster. Once we have assessed your damage and drawn up your personalized comprehensive plan of action, we’ll provide you with a detailed explanation of every step that we’ll be taking in the restoration process so that you always understand exactly what’s happening.

We’ll then complete pre-testing of all surfaces and items so we can determine exactly what is able to be restored and what must be discarded.

Water Damage

8/25/2022 (Permalink)

SERVPRO air dryers in a hallway with exposed 2X4 walls and a door We can help

There are a number of ways that water can damage your home, including burst pipes, ground seepage, sewage backups and natural disasters like hurricanes or floods.

Not all instances will be covered by most homeowner’s policies so it’s important to understand what water damage to claim on insurance and what kind of coverage you really need.


When it comes to water damage what will insurance pay for is the first question most people ask

Most homeowner’s policies cover water damage that is sudden and originates inside the home.

This includes scenarios like burst pipes and water damage caused by the fire sprinkler system or by vandalism. Damage that originates outside the home, such as water seeping in through the foundation or sewage main backups are generally not covered.


The other type of damage that is not covered by a standard homeowner’s policy is what is termed “gradual” damage.

This is water damage that results from lack of regular maintenance. For instance, if your roof was in a state of disrepair and that lead to a leak, that wouldn’t be covered because you failed to maintain the condition of your roof.


There are additions, called endorsements or riders, that you can make to your standard policy to cover specific kinds of damage not directly covered.

Endorsements address things like mold/fungus and flooding or other natural disasters.

Whether you actually need these riders will depend on the area where you live and whether it is prone to severe weather conditions.

Call us here at SERVPRO we are here 24-7-365

We can help

8/25/2022 (Permalink)

water damaged ceiling with ceiling ripped out exposing 2X4's We can help

If you have any questions about how much water damage insurance do I need and what type you should get, you should talk with your insurance agent and be sure to ask about what type of policies are offered, what they cover and how much they cost.


Two specific areas that can be particularly challenging for homeowners are mold damage and flooding.

You’ll want to pay specific attention to what is and isn’t covered in your home insurance in these areas and figure out when it comes to water damage what to claim on insurance.

Mold/Fungi Damage – In general, mold damage will be included in your home insurance only if it stems directly from a covered loss. Because mold remediation can be expensive, most insurers will guard against these kinds of claims by either excluding or limiting coverage or raising premiums to cover it. (naic.org/prod_serv/HMR-ZU-17.pdf)


Flood Damage – Flood damage is not covered by standard homeowner’s policies. In order to cover damage caused by flooding you’ll need to have a separate flood policy, which can be obtained through FEMA’s National Flood Insurance Program (NFIP). Flood insurance can be quite costly so it makes sense to determine if you are in an area that is prone to flooding before purchasing it. (floodsmart.gov/flood-insurance/requirements)

Water damage can be a real headache for homeowners, whether it is covered by your insurance or not

Fortunately, the professionals at SERVPRO have the training, expertise and equipment to handle any problem big or small and help make your home safe again.

When it comes to water damage, the best thing you can do for your home is have the right insurance coverage and call SERVPRO so you know you’re in good hands.

SERVPRO: A History of Trusted Service

8/5/2022 (Permalink)

Man in SERVPRO shirt with woman client under a SERVPRO tent SERVPRO is always ready to help

With a history of training, expertise, and community outreach, there is no better resource to handle water, fire, or mold remediation for your home or commercial property than the trusted professionals of SERVPRO.

No wonder we have so many satisfied customers who have turned to us in their time of need.

SERVPRO was founded in 1967 by Ted and Doris Isaacson as a painting business but soon transformed into cleaning and restoration specialists.

The first franchise was sold in 1969 and the company has been growing steadily ever since

Today there are more than 1,700 franchises nationwide, including SERVPRO of Southern Delaware County, which has been proudly serving the restoration needs of southern Pennsylvania for 15 years.

From a small local company, SERVPRO has become a nationally recognized name in restoration and cleaning with the training and expertise to handle any job large or small.

Over the years, SERVPRO has also built a proud tradition of service to the community. Here in Southern Delaware County, we are proud to participate in many local activities and we provide regular support to our first responders by delivering our SERVPRO brand water weekly to all of our local firehouses.

When your home or business needs the best quality restoration service with the care you’d expect from a neighbor, call SERVPRO. We’ve got a history of service you can trust and we’re ready to respond faster to any disaster so you can rest easy knowing you’re in good hands.

Summer Storms & High Winds

7/24/2022 (Permalink)

Summer can bring with it torrential rain storms with high winds and flooding.  It has kept SERVPRO very busy.  One customer called us in a panic with six inches of water in his basement.  His sump pump failed as soon as the storm began. He had a finished basement that was fully furnished with very expensive gym equipment, television set and an antique jukebox that had very sentimental value. It was like a family room where he and his family spent many happy hours and had a lot of special memories.  Our crew got there and immediately started extracting the water.  They were very careful not to damage any of their prized possessions.  All the equipment was in place and immediately the owner saw such improvement.  By the time the clean up was complete, all had been salvaged with the exception of the carpets that had to be replaced.  The owner was so very happy and relieved that the carpets were the only casualty. The family was thinking of replacing them in the near future anyway.  Another job well done by our guys!

Benefits of Commercial Cleaning

7/24/2022 (Permalink)

Every business should be taking measures to keep their building clean, even if they do not employ a professional cleaning service. It can become hard to keep track of exactly what you should be cleaning regularly. Here is a checklist to make it a little easier to insure your workplace stays neat and tidy.

  • Monthly Cleaning List:
    • Dust all surfaces in the office
    • Clean the fabric chairs
    • Vacuum all fabric chairs, vents
    • Deep clean all surface areas
  • Weekly Cleaning Lists
    • Sponge all glass windows, both on the outside and inside
    • Clean the refrigerator
    • Disinfect all trash bins
    • Buff and polish all hardwood surfaces, including conference tables, floors, etc.
  • Daily Cleaning Lists
    • Empty waste bins and add new liners
    • Vacuum daily debris from all floors
    • Clean painted surfaces 
    • Wipe baseboards, light switches and door handles
    • Clean all reflective surfaces, mirrors and brass
    • Put some room freshener down after cleaning

The Importance of the Emergency Ready Program

7/24/2022 (Permalink)

The Emergency Ready Program is such a vital tool to our industry and to all the Sales and Marketing Representatives.  Introducing this service to all our commercial customers is so very important.  As we all know from experience most emergencies occur late at night or in the early morning hours.  Having all the necessary details right at hand for both our customers and SERVPRO saves time and ultimately less damage whether it is water or fire restoration. We have all information in our system for immediate response and the company involved also has info on their lap top or phone so it can be accessed immediately.  Every day a company has to shut their doors due to an emergency is a day that money is lost.  Offering this free service to all our COI'S creates confidence with us.  They know we will be there no matter what type of emergency and get things resolved as soon as possible.

Mold Prevention Tips

7/24/2022 (Permalink)

There is always going to be mold everywhere - in the air and on many surfaces.  Molds have been on the Earth for millions of years.  Mold grows where there is moisture.  Here are a few tips to help prevent mold growth in your home.

*keep humidity levels as low as possible - no higher than 50% - all day long.  An air conditioner or dehumidifier will help keep the level low

*be sure your home has adequate ventilation

*fix any leaks in your home's roof, walls, or plumbing

*clean up and dry out your home thoroughly and quickly (within 24-48 hours) after flooding

*add mold inhibitors to paints before painting

*clean bathrooms, kitchens, and laundry areas with mold-killing products

*remove or replace carpets/upholstery that have been soaked and cannot  be dried promptly.

Call Danielle at 610-506-8919 for immediate assistance with any questions or concerns you have about mold.

How to Escape a House Fire

7/24/2022 (Permalink)

*Have an escape plan and practice it.  Make sure everyone in your household knows what to do in case of a fire.  Your plan should identify all available exits from each room and routes that lead from the room to a safe, open air space.  Designate a meeting place away from your house, such as a neighbors yard.  Practice your plan every few months, including at night, which is when fires are most deadly since it's more difficult to find a safe exit.

*Stay low and crawl to an exit to avoid smoke inhalation

*Feel doorknobs to see if they're hot.  Never open a door if the doorknob feels hot.  That means there's most likely a fire behind it, and opening the door will put you in danger and fuel the fire with oxygen

*Don't hide.  Even if you are scared, it's important to never hide under a bed, in a closet, or anywhere else that would make it hard for emergency responders to find you.  Try not to panic, and do your best to remain calm and make your way to the nearest way out of your house.

Together We Get it Done

4/20/2022 (Permalink)

SERVPRO Call Danielle @ 610-506-8919

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Southern Delaware County home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of Southern Delaware County can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Southern Delaware County & West Chester.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Southern Delaware County promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919