Recent Posts

How to Avoid Sprinkler System Issues on your Commercial Property!

1/20/2022 (Permalink)

A fire sprinkler. We are #HeretoHelp!

Most Common Problems!

  • Scaling
  • Corrosion

Water can be corrosive to metal piping if it differs from a neutral pH, and impurities in the water can lead to scaling.

Scale is a build-up of minerals on the pipe surface. As minerals fall out of water, they attach to the pipe surface. The pipe opening becomes constricted. This constriction limits water flow and increases pressure loss.

Corrosion happens as charged ions in water attract ions from metal pipes’ surface. This can eat away parts of the metal surface, and lead to pieces flaking off. Corrosion deposits can settle in the sprinkler head outlets and limit how much water can be released.

How to Avoid these Issues:

  • Valve status tests
  • Internal piping assessments
  • Fire pump operating and flow tests
  • Forward-flow tests for backflow preventers
  • Risk assessment and performance-based testing programs
  • Preparing pre-planned impairment reports
  • Hydrant flushing and testing
  • Overall system testing

Fire sprinkler system malfunction is a serious issue and risk, and can cause your commercial property to suffer serious water damage. However, if you keep an eye on your system and make sure to take preventative measures, you should be in good shape!

If the worst case scenario does occur, and you suffer water damage, we are here to help! Call SERVPRO of Southern Delaware County and West Chester! We are faster to any size disaster, and will make it “Like it never even happened.” We work in cleanup, restoration, and construction, so we can help your commercial property get back to normal after disaster strikes. Call Danielle at 610-506-8919 so we can help today.

What is Hail?

1/6/2022 (Permalink)

A person's hands filled with hailstones. Hail can be dangerous, but we are #heretohelp!

Hail is a type of precipitation, meaning water in the atmosphere. It is formed when water drops freeze together in the cold upper regions of thunderstorm clouds and become chunks of ice, called hailstones. Most measure very small, but they can be large and jagged.

Hailstones become bigger as they are pushed back up into the cloud by a strong updraft of wind. This causes more new water droplets to freeze to the hailstone, adding more layers. It will eventually fall to Earth when it becomes too heavy to stay in the cloud, or when the updrift stops or slows.

Out of the entire world, China, India, and the Midwestern United States and Canada experience the worst and most frequent hail storms, but that doesn’t mean we won’t see them occasionally here on the East Coast!

Hailstones can cause extreme damage to buildings, vehicles, and crops.

Many have tried to stop hail! There is proof that in the 18th century, Europeans began firing cannons into clouds and ringing church bells to try to stop hail storms. In the 20th century, both Russia and the United States attempted something called “cloud seeding.” This is a method in which chemical particles are added to clouds from rockets or aircraft. People think this may control rain and hail. However, there is no clear evidence any of these methods are affective!

As mother nature rages on, the best we can do is stay safe during hail storms! After that, if your house or business incurs any damage, call SERVPRO of Southern Delaware County & West Chester! We are faster to any size disaster and will make it "Like it never even happened."

Call Danielle at 610-506-8919 because we are #heretohelp!

How to Prevent Hypothermia!

1/4/2022 (Permalink)

The signs of hypothermia. SERVPRO is #heretohelp

What is Hypothermia?

Hypothermia is caused by prolonged exposure to very cold temperatures – often caused by snow or water. When exposed, your body begins to lose heat faster than it is produced. Lengthy exposures to cold weather will eventually use up body’s stored energy and lead to lower body temperature. When you body temperature becomes too low, it affects the brain, making the person unable to think clearly or move well. The person may not know it’s happening and won’t be able to do anything about it, making it especially dangerous.

Who is most at Risk?

  • Older adults with inadequate food, clothing, or heating
  • Babies sleeping in cold rooms
  • People who remain outdoors for long periods, such as the homeless, hikers, or hunters.
  • People who drink alcohol or use illicit drugs

Warning Signs to Look Out for:


  • Shivering
  • Exhaustion or Feeling Very Tired
  • Confusion
  • Fumbling Hands
  • Memory Loss
  • Slurred Speech
  • Drowsiness


  • Bright Red, Cold Skin
  • Very Low Energy

Take Action!

Hypothermia is a medical emergency! If you notice any of the signs, take the person’s temperature. If is below 95 degrees, get medical attention immediately! If you are not able to get medical attention right away, try to warm the person up by:

  • Get them into a warm room or shelter.
  • Remove any wet clothing.
  • Warm the center of their body using an electric blanket if available. You can also use skin-to-skin contact under loose, dry layers of blankets, clothing, towels, or sheets.
  • Warm drinks can help increase body temperature, too. However, do not give them alcoholic drinks, and do not try to make an unconscious person drink.

If they are unconscious, perform CPR, and continue until the person responds or medical aid becomes available. Many times hypothermia victims can appear dead, but still be successfully resuscitated! So don’t give up!

Water and snow can be dangerous to both you, and your home or business. If you experience any water damage, call SERVPRO of Southern Delaware County & West Chester, so we can help! 610-506-8919

How to Stay Safe During a Blizzard!

1/3/2022 (Permalink)

Truck driving in a blizzard. Stay Safe! SERVPRO will do the rest!

Stay Inside

Snow is beautiful! But if it is a blizzard, enjoy the view from the safety of your home. You should avoid driving and other travel until conditions improve. Listen to the radio and keep yourself updated on emergency information.

Stay Charged

Make sure that your cell phone, laptop, and any back up power sources are fully charged. Have extra batteries on hand for radios and flashlights.

Dress Appropriately

You should wear multiple layers of clothing and proper footwear, as well. Stay warm and dry. Research your outerwear to make sure it will hold up – garments should be tightly woven and water repellent. If anything gets wet, or even sweaty, change clothing to prevent loss of body heat.

Pack your Car

Usually there’s warning of a coming blizzard, but just in case, make sure you have an emergency kit all ready to go in your car. You can also keep extra layers in your car, just in case. A wool hat, waterproof gloves, and winter boots are always some good items to have on hand. If you have a long commute on the day of a storm, you may also want to bring hand and foot warmers, a sleeping bag, and a blanket in the trunk.

Stay safe, and call SERVPRO of Southern Delaware County and West Chester if you experience any storm damage to your business or home! Your safety is top priority, so look after yourself, and we will take care of the rest! Call Danielle at 610-506-8919 so we can get started.

Rising Flu Activity! And What You Can Do to Stay Safe!

12/16/2021 (Permalink)

SERVPRO professionals cleaning. Let us help keep you and your loved ones safe!

The CDC has released that there has been an increase of influenza viruses detected now that the holiday season is in full swing. The majority of these cases have been found in young adults and children, who commonly drive the community spread of the flu. Young adults coming home for the holidays from college or university may be putting the rest of your family at risk!

This is not particularly unusual for this time of year, as flu activity always starts to increase in October, peaks in February, but can last all the way into May. Last year’s flu season, 2020-2021, had historically low flu activity due to the strict COVID-19 prevention measures, such as mandatory masks and quarantine. However this year, as we begin to resume our normal routines, flu circulation is beginning to resume. This year the predominant strain, Influenza A (H3N2) indicates that this season will be a more severe one.

The best thing you can do for your family is to get vaccinated. In close living quarters, such as college campuses, classrooms, and shared restrooms, flu viruses are known to spread rapidly. Everyone 6 months and older is deemed safe by the CDC to get an annual flu vaccine. The flu vaccine protects against four flu viruses, including H3N2 - the one to be most concerned about this year. Antiviral drugs should be the second line of defense that can be used to treat the flu if you do get sick.

Meanwhile, SERVPRO of Southern Delaware County & West Chester can help! We can help prevent the flu from spreading at your home, school, or workplace by fogging with SERVPROXIDE, an anti-microbial disinfectant that fights agains airborne pathogen’s such as the flu and COVID-19! For special low rates, call Danielle at 610-506-8919! Let us help you enjoy this holiday season, stress free!

How to Keep your Dog Safe during Winter Storms!

12/13/2021 (Permalink)

Dog running in snow. Protect your dogs so they can enjoy the snow!

If you have a dog, it's probably not just a pet to you and your family. Dogs quickly become fully fledged family members after we adopt them - and we wouldn’t have it any other way. Which is why it is important for us to know how to care for them in all conditions. Winter storms can be dangerous for people, but also for dogs. Here are some tips to keep them safe:


  • Make sure to stock up on supplies of non-perishable food, bottled water, medicine, blankets, candles, flashlights, and batteries.
  • If you have a fireplace, stock up on firewood, fire logs, paper, and matches. If you don’t have a fireplace, you could invest in a portable generator to power an electric heater.

During the Storm

  • Never leave your pet outside or in a garage during a winter storm. Although pets have fur, they are still at risk when temperatures drop. So keeping them warm will be a priority. It’s recommended to confine pets to the room with the biggest heat source.
  • Keep a favorite toy nearby to keep them active and engaged.
  • If your dog needs to go out for a bathroom break during a storm, they should be leashed and never left unattended. Strong winds and blowing snow can cause dogs to lose their sense of scent and get lost.
  • If your pet is small or short-haired, you can dress them in a vest and booties to provide extra protection against the frigid elements.

After the Storm

  • The effects of a snow storm can last for days after. Ration supplies accordingly as you wait for power to be restored.
  • Dogs may be eager to run around outside in the snow, but be on the lookout for hazards that could injure them. Such dangers could be fallen power lines, icicles on roof eaves, and heavy blocks of wet snow sliding off rooftops. 
  • Snow-melting salt is also harmful to dogs from contact on their paws or ingestion. Make sure to supervise, and wipe salt off their paws to prevent any problems.
  • Always check between dogs' toes for irritating chunks of snow after play time!

Keep your best friend safe, and we will worry about the rest. Call Danielle at 610-506-8919 if you have any damage from winter storms! SERVPRO of Southern Delaware County & West Chester is here to help!

What are Ice Dams? And How to Prevent Them.

12/8/2021 (Permalink)

An illustration of an ice dam. If you experience water damage from snow, we can help!

Although beautiful snow may seem less threatening than a volatile rainstorm or hurricane, it can cause water damage, just the same. It’s important to understand the threat of water damage from snow storms so you can recognize the signs and try to prevent or mitigate as quickly as possible!

Ice Dams

Ice dams are when gutters become clogged, and meltwater from the snow gets stuck on your roof with nowhere to go! Usually it would run down the gutters and away from the house, but instead it backs up under the roof and refreezes, creating an ice dam. When they melt, ice dams cause water damage, mold growth, and rot.


Ice dams are one of the most common ways snow and ice can cause damage to homes. In order to prevent ice dams from forming, begin taking precautions in the fall, or before any snow has fallen. Make sure your attic is properly insulated! You want your attic to be cold to prevent the snow from melting. Your roof should ideally be the same temperature or colder than the air outside, so snow will melt from the outer layer and evaporate or run off the top. But if your home is prone to ice dams, you can apply heat cables. Heat cables, also known as heat tape, heat wire, or roof ice cables, can be attached to your roof. They are usually installed in patterns along eaves, in valleys of the roof, around chimneys or skylights, and in gutters or downspouts, and can be a very helpful tool. Heat cables provide a path for snowmelt to drain off your roof rather than pool behind the dam. This can prevent water infiltration into your home. Another option is to use a roof rake, once snow has fallen, to remove excess snow and weight, as well. 

If you do experience any water damage this winter, be sure to give Danielle a call at 610-506-8919 so that SERVPRO of Southern Delaware County & West Chester can help!

Preparing your Office for Winter!

11/4/2021 (Permalink)

A person spreading salt on a slippery sidewalk. Be ready for winter!

Winter weather can be unpredictable and harsh on your office building. But we can help with some tips to prepare you!

  • Always communicate with your employees. Know their contact information so you can reach out to them if weather affects working hours.
  • Always communicate with customers, as well. If there is a winter storm or blizzard on the forecast and you know you will be closing or shortening your hours, be sure to put that information out to customers through social media, emails, a sign, and/or an answering machine recording.
  • Salt your sidewalks! If you plan to remain open, make sure to do this to prevent ice from forming and causing slippery conditions.
  • Keep an eye on any surrounding power lines. If you see a power line that is down near your business, call 911 immediately and STAY AWAY! It could still be live with electricity.
  • Consider buying a generator for any important devices that may need electricity to prevent major loss.
  • Check all of your smoke and carbon monoxide detectors. Replace the batteries regularly.
  • Have a mailing back up plan. Think of anything your business may rely on the mail service to provide or send. Plan accordingly by using email or online programs for important documents and payroll.

Here at SERVPRO of Southern Delaware County & West Chester, we not only perform restoration, cleaning, and construction services for homes – but also for commercial properties! If severe weather causes any damage to your property, we are here to help get your business up and running again. Give Danielle a call! 610-506-8919

Commercial Cleaning Services

11/4/2021 (Permalink)

Cleaning supplies. We can help with commercial cleaning!

If you own a business, you likely have a lot to worry about when it comes to the logistics of sales, marketing, employees, and so much more. Cleaning is probably the last thing you want to worry about – but grime, odor, and moisture challenges can become an issue in businesses. You want your business to look presentable, and avoid any health hazards for your customers and employees. Let SERVPRO of Southern Delaware County & West Chester take one thing off your very full plate! You can rely on us to make your workplace look its best!

SERVPRO of Southern Delaware County & West Chester offers many cleaning services, from deep cleaning floors or carpets to removing biohazard contaminants.

Our commercial cleaning services include:

  • Air ducts and HVAC
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism
  • Biohazard and Sewage
  • Trauma and Crime Scene

We are here to help your business look its best, so you can perform your best! Give us a call at SERVPRO of Southern Delaware County & West Chester so we can take the weight of commercial cleaning off your back! 610-506-8919

Stay Safe During Thunderstorms

11/4/2021 (Permalink)

Lightning in a dark sky. Stay safe!

Most people don’t think much of a thunderstorm – but they can be very dangerous! It’s important to stay safe.

Risk of Lightning Strikes!

Although the odds of being struck by lighting are small, there are still some factors that can put you at a higher risk. Lightning tends to strike people who work outside or are participating in outdoor recreational activities.

How to stay safe:

  • If the weather forecast is calling for a thunderstorm, postpone your trip or activity.
  • When you hear thunder, go indoors! Find a safe enclosed shelter – this includes homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.
  • Suspend any outdoor activities for at least 30 minutes after you hear the last clap of thunder.
  • If you are caught outside and cannot find shelter, crouch or get low to the ground – but never lie flat to keep minimal contact with the ground. Get off any elevated areas such as hills or mountains. Never shelter under a tree or a cliff/rock overhang. Immediately get out of and away from ponds, lakes, and any other bodies of water. Stay away from any objects that can conduct electricity, such as powerlines. All of these actions will reduce your chances of being struck.

Remain Safe, Even When You're Inside!

Being indoors can still put you at risk. In fact, one-third of lightning strikes occur indoors.

How to stay safe:

  • Avoid contact with water during a thunderstorm – don’t bathe, shower, wash dishes, or any other water-based activity. Lightning can travel through plumbing.
  • Avoid using any electronic equipment. Lightning can travel through electrical systems and radio/television reception systems.
  • Avoid using corded phones – cordless or cell phones are safe though!
  • Do not lean again concrete floors or walls, as lightning can travel through any metal wires or bars inside of them.

Your safety always comes first! But if your property becomes damaged during a storm, we are here to help! Call SERVPRO of Southern Delaware County & West Chester! 610-506-8919