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Together We Get it Done

4/20/2022 (Permalink)

SERVPRO Call Danielle @ 610-506-8919

Together we get it done.

Life is full of mishaps and otherwise unwanted stress creators such as storms. Did you know that wind can reach speeds of up to 60 mph in severe cases?  This kind of wind in your Southern Delaware County home or business can cause several different kinds of damage, as well as leave areas of the structure vulnerable to rain and other water crisis such as broken pipes.  SERVPRO of Southern Delaware County can work together with you to lower chances for incurring injury and/or cost due to storm damage.

Your part.

Preparedness is a necessary tool in your efforts to protect your home in Southern Delaware County & West Chester.

It’s your house; so not only do you have a vested interest in lowering risks to your home and family; but that same preparedness creates a more stress-free environment. 

Be prepared for the worst when times are the best. Don’t wait until the wind is moving at speeds of forty mph outside before you start making calls and buying batteries. Do these things early on when there are no clouds in the sky.

Our part.

SERVPRO of Southern Delaware County promises to answer when you call. We promise that the person fielding your call will understand not only the proper responses to your cleanup and restoration questions but they will understand your vulnerable and stressful position as the owner/insurance adjuster.  We will use that understanding to make you as comfortable with what’s happening as possible. We will send the correct people, and the proper equipment to meet whatever needs have been created by the unfortunate event(s).

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

Why SERVPRO is a Premier Cleaning & Restoration Company

4/1/2022 (Permalink)

Did you know that SERVPRO technicians undergo a rigorous training and certification process? SERVPRO® of Southern Delaware County wants commercial businesses and homeowners of Chadds Ford to know that our technicians have the training and experience to respond to property damage emergencies. Initial, 15 day hands-on and ongoing training is provided at SERVPRO’s Corporate Training Facility on the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

In addition, employees undergo further training at their SERVPRO of Southern Delaware County are awarded certification after the successful completion of course materials and pass an examination after training on topics such as crew training, fire restoration, water restoration and carpet and upholstery cleaning. Web-based training is ongoing and keeps our technicians up to speed on industry standards.

We are proud to offer continuing education credit and non-credit classes to insurance agents, insurance adjusters, real estate professionals, and Southern Delaware County staff include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

If you experience a property damage emergency to your home or business, SERVPRO® of Southern Delaware County wants to help. Our team of highly trained professionals are on call 24 hours to respond to any size emergency. Call us today at 484-841-6669. We’ll take care of your property damage in Chadds Ford “Like it never even happened.”

SERVPRO® of Southern Delaware County is Independently Owned and Operated.

How to Use Fire Extinguishers in Chadds Ford

4/1/2022 (Permalink)

SERVPRO of Southern Delaware County hopes you never experience the devastation that comes with fire damage. However, in the event that disaster strikes, be aware that our IICRC certified technicians are qualified in all aspects of cleaning up the damage left by smoke and fire in your business or residence in Chadds Ford.

Fire extinguishers may help prevent fire damage or smoke damage, but only if you know how to use them.

SERVPRO of Southern Delaware County wants to share these tips from FEMA. You can try to fight a small fire only if:

You have alerted others in the building that there is a fire
Someone has called the fire department
You are physically able to use a fire extinguisher
The fire is small and contained (like a wastebasket)
You are safe from the fire’s smoke
You have a clear escape route

How to Use a Fire Extinguisher:

SERVPRO of Southern Delaware County suggests you remember PASS:
Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism
Aim at the base of the fire
Squeeze the lever slowly and evenly
Sweep the nozzle side to side

Preparing an Office Emergency Kit

4/1/2022 (Permalink)

If you own a business, the safety of your staff is likely one of your top concerns throughout the average workday, but have you considered how to preserve that safety in the event of an emergency? While many situations will call for a quick evacuation, your workplace may have to go in a lockdown scenario to deal with certain disasters, so having an office emergency kit is something that officials certainly advise.

Understanding the purpose behind an emergency kit and what to pack will help you make the best decisions regarding specifically what your office may need. While there are some basics that are wise to always include, there are also plenty of extras that might prepare everyone for wider swath of scenarios that are possible.

What Is An Office Emergency Kit For?

To put it simply, an office emergency kit is for a situation where you and your staff might be stranded in the office after an emergency or disaster. While evacuation is often recommended in these unprecedented situations, there may be certain instances where you will need to stay put until help arrives instead. The emergency kit allows for everyone to have access to necessities, medical supplies, food and water to stay safe and comfortable until help arrives.

What Should the Office Emergency Kit Include?

Emergency kits are something you can keep basic or build out for every possible scenario, and how you approach this is entirely up to you. For a simple emergency kit, include these necessities:

  • Non-perishable food, such as granola or protein bars
  • Enough water to cover one gallon, per person, per day
  • First-aid kits, aspirin and any other medical goods
  • Flashlights and excess batteries
  • An NOAA Weather Radio

In addition to the very basic items, you may also want to include extras to account for even more situations and keep everyone comfortable for as long as possible. This would include items such as multi-tools/Swiss Army knives, surgical masks, duct tape, toilet paper, hand sanitizer, gloves (both latex and work types), emergency blankets, hand warmers and whistles.

If your office is damaged due to a disaster or emergency, we are here to help. Call SERVPRO of Southern Delaware County in any fire, water, or mold emergency. 610-506-8919

Women In SERVPRO

3/10/2022 (Permalink)

In honor of International Women’s Day and Women’s History Month, SERVPRO has taken the opportunity to highlight some of the great women and, women’s initiatives going on in the restorative industry at the moment.

SERVPRO has been working on hiring more women in every department, promoting women throughout our franchises and at headquarters and, working on different women’s initiatives throughout the year. The new “Super Women of Construction” podcast will highlight women on the construction side of our industry starting with executives at headquarters and appreciating women at the franchise level. The SERVPRO Women’s Initiative prides itself on working to put more women in higher management positions company wide.

Management positions are important for women to hold as women tend to provide more compassion, empathy and, great customer service. This is extremely important to demonstrate to our customers as we do care a great deal about their properties and well-being. It is important to have this connection with customers to retain relationships and provide excellent customer service at every stop. Women in restoration bring a fresh take to different scenarios on the front line, in the office and at an executive level. Just ask the rising number of successful female franchise owners.

Sprinkler Mishap at Local University

3/10/2022 (Permalink)

Sprinkler Mishap at Local University SERVPRO is here to help the local community

In mid-February , a sprinkler burst in a building on one of our local University campuses. SERVPRO was more than happy to help Cheyney University in Thornbury PA. There was standing water in the floor of the building when SERVPRO arrived on the scene. The sprinkler had dispensed water on the floors and the ceilings. When water damage is concerned, it is important to act relatively quick to ensure that the damage is contained. If the situation gets much worse, it can advance to more than just water damage. 

Typically, if the water is extracted, properly dried out and restored, the area affected should be alright. The area needs to be dried out within 48 hours. However, 24 hours is ideal. It takes mold 24 to 48 hours to begin growing in the ideal conditions. Sometimes, if not dried properly, mold will start growing but not visible just yet. When the water eventually dries, it will begin to show spots on the walls.

Luckily, in this case at our local university, SERVPRO acted quickly. SERVPRO knows the risks of water damage worsening and are always on the scene as soon as possible. The water was dried and the job done efficiently. SERVPRO is always happy to help. If your home or business ever has a wonder issue please call us sooner than later #HERETOHELP call Danielle 24/7 at 610-506-8919

Our Employees are Trained to Meet Your Needs

3/9/2022 (Permalink)

At SERVPRO of Southern Delaware County and West Chester we believe in continuous training: from initial and ongoing training at SERVPRO’s corporate facility to regular IICRC-industry certification. Rest assured our staff is equipped with the knowledge to restore your property.

The Employee Certification Training is a self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination.

Initial Franchise Training is a 15-day hands-on course at the SERVPRO Corporate Training Facility. It is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics.

All of our staff have access to web-based or e-learning training. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

SERVPRO of Southern Delaware County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

So, no matter the scope of the job, our team is trained to handle it quickly and professionally while maintaining the dignity of your property and belongings. We pride ourselves on leaving you “Like it never even happened,” and we ensure our teams are trained to do so.

Fire Extinguishers

3/3/2022 (Permalink)

Consult your local fire department with questions about fire extinguishers Fire extinguishers help save lives!

Did you know there are different types of fire extinguishers used for different types of fires? It is important to know the different types of fires and extinguishers when taking measures to protect your loved ones.

Fires are classified according to the type of fuel that is burning…

Class A Fire – wood, paper, cloth, trash and, plastics. Class A fires typically produce ash when burning.  

Class B Fire – Flammable liquids: gasoline, oil, grease, acetone. Class B fires typically involve materials that boil or bubble.

Class C Fire – Electrical fires. Class C fires typically deal with electrical current.

Class D Fire – Metals such as potassium, sodium, aluminum and, magnesium. It takes special extinguishing agents like Metal-X and foam to fight Class D fires.

Fire extinguishers will list what class of fire it should be used for, as well as, have pictograms on them to help distinguish its intended use.

Air-Pressurized Water Extinguisher (APW) – These fire extinguishers are silver in color and are designed for Class A fires. They are partially filled with water and then with pressurized air. DO NOT use these extinguishers to attempt to extinguish flammable liquid fires or electrical fires as water may spread a flammable liquid fire and may cause electrocution while trying to extinguish an electrical fire.

Carbon Dioxide Extinguisher (CO2) – These fire extinguishers are red in color and are filled with non-flammable carbon dioxide gas under extreme pressure. It will have a hard horn and will not have a pressure gauge. CO2 extinguishers are designed for Class B and C fires only as they are made to displace oxygen and may not displace enough of it to put out a Class A fire.

Dry Chemical Extinguishers (DC) – These fire extinguishers come in different types and may be labeled with “ABC” or “BC”. These labels are designed to establish which types of fires can be put out with the specific extinguisher. They are filled with a fine yellow powder and pressurized with nitrogen. When used properly, the dust will separate the fuel from the oxygen in the air to put out the fire.

Call Us Today

SERVPRO® of Southern Delaware County & West Chester wants residents and business owners to know that we have the training and state-of-the-art equipment to respond to any fire damage emergency. We will clean and restore your fire damage “Like it never even happened.”

Call Danielle 610-506-8919

Why Chose Your Local SERVPRO

3/2/2022 (Permalink)

SERVPRO of Southern Delaware County has been serving its local community for many years. We offer top notch customer service 24 hours a day, 7 days a week. Services include but are not limited to:

  • 24/7 Service – Emergency or not, we are here to help
  • Free Estimates
  • Water
    • Inspection and Assessment
    • Extraction (water and damaged content)
    • Drying
    • Restoration (content and property)
    • Clean, Sanitize and, Deodorize
  • Fire
    • Inspection and Fire Damage Assessment
    • Board Up and Roof Tarp Service
    • Water Removal and Drying (if applicable)
    • Smoke and Soot Removal
    • Inventory, pack, relocate, clean and, store damaged and undamaged items
  • Mold
    • Inspection and Mold Damage Assessment
    • Mold Containment
    • Air Filtration
    • Removing Mold and Mold-Infested Materials
    • Cleaning - improve the indoor air quality (IAQ)
  • Construction – once your property is inspected, cleaned and, sanitized, we offer construction services to help rebuild the affected areas
  • General Cleaning
    • Carpets and Upholstery
    • Drapes, Blinds and, Window Treatments
    • Ceilings, Floors and, Walls
    • Air Duct and HVAC Cleaning
    • Bio Hazard and Crime Scene

*ALL services can be performed at a residential or commercial level*

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County & West Chester is ready to respond 24 hours a day, every day, and can be onsite in four hours to begin the cleanup and restoration process. Call us today at 610-506-8919. We’ll clean and restore your water damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Do You Know the Leading Cause of at Home Water Damage?

3/2/2022 (Permalink)

You guessed it…pipe leaks! Each year, thousands of households fall victim to water damage due to a variation of leaks throughout their house. Here is what to look for and how to prevent damage to your personal belongings and home.  

  • Leaking Faucets – Leaking or dripping faucets may not seem like a major concern to property owners at first. However, they can lead to thousands of gallons of wasted water, higher water bills and, eventually, content and structural damage to a property.
    • How To Prevent: Conduct routine inspections of faucets, shower heads and hoses. Keep an eye out for loose or broken parts, rust and, worn out o-rings and washers.
  • Leaking toilets – Did you know that 20 to 30 percent of toilets in America leak water?! Toilet leaks are common but damage to personal items because of them does not have to be. The most common toilet leak is around the base of the toilet.
    • How To Fix: The fix to this issue can be something as simple as tightening the bolts at the base of the toilet. However, it is more common that the wax ring may need to be replaced. Turn it into a weekend DIY project or contact your local plumber.
  • Hot Water Tank – the most common reason for a hot water tank leak is a faulty or worn-out drain valve.
    • How To Fix: This IS NOT a do-it-yourself project. Call your local plumber as this could become a major issuing concerning damage to your property.

Should it be too late for any of these tips and, water damage has already occurred to the contents of your home or, the property itself….

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County & West Chester is ready to respond 24 hours a day, every day, and can be onsite in four hours to begin the cleanup and restoration process. Call us today at 610-506-8919. We’ll clean and restore your water damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919