What is 1-4-8? How can 1-4-8 help me? These are some of the questions we are about to answer for you, and show you how exactly 1-4-8 can help everyone involved. 1-4-8 stands for 1 hour, 4 hours, and 8 hours. This means that within one hour from the notice of loss, a SERVPRO franchise professional will contact you to arrange for service. That within 4 hours of loss notification, a SERVPRO franchise professional will be on-site to start mitigation services, even after hours. Within 8 hours of on-site arrival, a verbal briefing of the restoration plan will be communicated to the appropriate person (this may be the customer, the person responsible for billing, or the insurance adjuster). This does not apply under certain conditions, such as catastrophic events, or storm situations. Just know that we pride ourselves on 1-4-8. Give us a call 24/7/365 and we can get started on the 1-4-8! We here at SERVPRO of Southern Delware County look forward to serving you! 484-841-6669
Why you should chose SERVPRO of Southern Delaware County
Here at SERVPRO of Southern Delaware County, we have an amazing staff who work hard for you every day. From our owners, who guide us all with years of experience, to our office staff, who work diligently with your local and national insurance agents, to our production team, who are always on standby for you to get the job done ASAP, we strive to provide top notch customer service. If you are looking for a local company to provide professional and timely services, SERVPRO of Southern Delaware County is the place, and we won't let you down. Give us a call today and schedule a free estimate, and our team will be out to assist you with any and all restoration or mitigation needs you may have.
SERVPRO Named to Entrepreneur's Top 10 Franchise List for Tenth Consecutive Year
SERVPRO retains top ranking in restoration services category in the 2018 Franchise 500 rankings.
SERVPRO maintains its hold on the top ranking in the Restoration Services industry for the 10th consecutive year in the 2018 Franchise 500 rankings from Entrepreneur magazine.
"This recognition affirms that SERVPRO is a dynamic organization that continues to grow and strives to always provide superior support for its franchisees, and by extension, its customers," said Sue Steen, SERVPRO Industries, Inc., Chief Executive Officer. "The recognition that the company earns year after year in this prestigious list is confirmation of a commitment to excellence that starts at the top and is evident in the service that each franchisee provides to each and every customer."
According to Steen, a number of differentiators set SERVPRO apart from the competition and fuel the attractiveness of the company to both existing franchisees and would-be entrepreneurs looking for a strong business opportunity. Key among these are:
•SERVPRO's commitment to being a learning organization, which keeps training and support at the forefront of the company's culture and philosophy of success and helps franchisees plan, track, and deliver best-in-class services to consumers.
•SERVPRO's focus on continued development and support for proprietary software and systems to allow the company's operational capacity to keep pace with an aggressive growth strategy.
"Today, as a mature franchise organization with more than 1,700 locations under a single brand, recognition like this makes it clear we are reaping the rewards of having laid a solid foundation and a framework to handle quick growth. As our brand continues to grow, we will continue our winning strategy of supporting and improving upon our infrastructure and investing resources in training and support."
SERVPRO specializes in fire and water cleanup and restoration services, helping both commercial and residential customers recover from property damage emergencies.
Southern Delaware County 24 Hour Emergency Water Damage Service
SERVPRO of Southern Delaware County is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.
We Answer the Phone Ready to Help
Call Today - 484-841-6669
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Southern Delaware County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?
About SERVPRO of Southern Delaware County
SERVPRO of Southern Delaware County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Do You Know Why SERVPRO Trucks are Green?
SERVPRO of Southern Delaware County
You've most likely seen the restoration crews of SERVPRO of Southern Delaware County out and about in your neighborhoods helping to recover disasters from fire, water and mold loss. It’s hard to miss our green service vehicles as they drive through your local community. But where did the green color come from?
In the early 1970s, the founders of SERVPRO® used a color chip paint sample chart to identify the most eye-catching color. It was a highly technical process. The founders showed the chart to as many people as they could and asked, “Which color on this chart would be impossible to miss?” By a wide margin, the color most identified was 1970 rally green, a color used on Porsche 911 automobiles.
Now used on entire fleets of vehicles in every SERVPRO franchise across the nation from production vans to disaster recovery storm trailers, our vehicles are prepared for any size disaster.
Home Maintenance to Prepare for Snow and Ice
The sight of falling snow is a beautiful part of the winter season, but it can also pose potential dangers for homeowners. Winter safety concerns caused by snow, ice and other conditions arise around the home's interior and exterior, requiring extra work on the part of homeowners to ensure no problems show up. Increased moisture during the winter months can lead to ice around the home, ice dams on the roof, and even basement flooding or damage to the foundation.
Watch for Water Issues on the Roof
Large accumulations of heavy, wet snow can put tremendous pressure on the roofs of homes and buildings. Gravity tends to lend a helping hand with clearing snow from high-pitched roofs, but for flat or low-pitched roofs, you may need to intervene if the snow accumulation is severe.
Signs that the weight of the snow is compromising your roof may include visible sagging in the snow buildup, ceiling leaks in your upper floor, cracks developing in interior drywall or masonry, and creaking or popping sounds coming from the roof. In extreme scenarios, snow accumulation can lead to roof collapse.
Removing this snow yourself can be extremely dangerous, especially on multi-story homes or where there are already signs of roof damage. Because of this, it’s a good idea to familiarize yourself with professional rooftop snow-clearing services in your area before severe winter weather strikes. The earlier you can get the snow cleared after a major snowfall, the more likely you are to prevent serious damage.
Put A Freeze on Winter Fires
Heating, holiday decorations, winter storms and candles all contribute to an increased risk of fire during the winter months.
Heating is the second leading cause of U.S. home fires, deaths and injuries. December, January and February are the peak months for heating fires. Space heaters are the type of equipment most often involved in home heating equipment fires, figuring in two of every five fires (40%).
Often called the invisible killer, carbon monoxide (CO) is an odorless, colorless gas created when fuels such as gasoline, wood, coal, propane, etc. do not burn completely. In the home, heating and cooking equipment that burn fuel are potential sources of CO. Carbon monoxide incidents are more common during the winter months, and in residential properties.
Most of the U.S. is at risk for winter storms, which can cause dangerous and sometimes life-threatening conditions. Blinding wind-driven snow, extreme cold, icy road conditions, downed trees and power lines can all wreak havoc on our daily schedules. Home fires occur more in the winter than in any other season, and heating equipment is involved in one of every six reported home fires, and one in every five home fire deaths.
Portable generators are useful during power outages; however, many homeowners are unaware that the improper use of portable generators can be risky. The most common dangers associated with portable generators are carbon monoxide (CO) poisoning, electrical shock or electrocution, and fire hazards. According to a 2013 Consumer Product Safety Commission report, half of the generator-related deaths happened in the four coldest months of the year, November through February, and portable generators were involved in the majority of carbon monoxide deaths involving engine-driven tools.
December is the peak time of year for home candle fires; the top three days for home candle fires are Christmas, New Year’s Day, and New Year’s Eve. Each year between 2012 and 2016, an average of 8,200 home candle fires were reported each year.
Electrical home fires are a leading cause of home fires in the U.S. Roughly half of all home electrical fires involved electrical distribution or lighting equipment, while nearly another half involved other known types of equipment like washer or dryer fans, and portable or stationary space heaters.
As you stay cozy and warm this winter season, be fire smart.
Safety Precautions Following Residential Water Loss
When disaster strikes in your home, it is essential to be safe when dealing with damaged items in your household.
The effects of water damage in a residential home can either be controlled OR worsened depending on the actions taken. Here are a few tips on how to safely control the situation before help arrives:
- Remove any undamaged items away from the contaminated area
- Prop up any upholstery items to avoid further damage
- Place aluminum foil or blocks of wood under wood furniture to prevent damage to personal items
- Stay out of rooms that have sagging and wet walls
- Attempt to remove water using personal vacuum or hepa-vac
- Leave any paper items on wet surfaces such as books or magazines
- use any electrical outlets or appliances In the affected water area
- Leave standing water alone for an extended period of time as it could cause mold to grow
If there are any further questions, concerns or if you have water damage, call SERVPRO of Southern Delaware County at (484) 841-6669.
What You Should Do if your Washing Machine Floods
Washing machines use up to thirty gallons of water to clean our clothes on a regular basis. If this convenient device were to flood, however, there would be extensive water damage to your home. Disaster can strike when we least expect it, so it’s best to have some knowledge of what to do if you experience this problem.
How to Fix the Problem
Cut off the electrical power supply to the washer at the fuse box. Don’t stop the washer or immediately pull the electrical plug since doing so can lead to more flooding and possible electric shock.
Remove the clothes from the washer and drain them in the sink to remove some of the water from the washer.
Check to see if the washer hoses are leaking water. Tighten the hot and cold water supply hoses, and ensure that the drain hose is properly in place.
Test the washer without laundry or detergent to ensure the problem is solved.
To prevent your washer from flooding, do not put an excessive amount of laundry in the washer during a cycle, and make sure the machine was not recalled.
A water disaster can stem from a small problem, such as a washer leak. If you experience any water damage in your home, SERVPRO of Southern Delaware County can handle the loss for you and restore your property to its preloss condition.
Real Christmas Trees are Recyclable
After the holidays, don’t throw your real Christmas tree in the trash or set it on the curb. Real Christmas trees are biodegradable, which means they can be easily reused or recycled for mulch and other purposes. Here are some recycling options and tips on what to do with your tree after the holidays. Every community is different, but in general, you have these options:
Curbside pick-up for recycling: Many providers will collect trees during regular pickup schedules on the two weeks following Christmas. There are often requirements for size, removing ornaments, flocking, etc.
Take your tree to a drop-off recycling center: Most counties have free drop-off locations. Usually, you may take up to two trees to a drop-off location at no charge.
Yard waste: Cut the tree to fit loosely into your yard waste container.
Tree recycling/mulching programs: Tree recycling and mulching programs are a fast-growing trend in communities throughout the nation. Check with your local department of public works for information. They chip and shred the trees, then make the mulch available for use in your garden. Your hauler will notify you of pick-up dates in your area. Be sure to check with your local hauler.
Nonprofit pickup: Call for an appointment to have a nonprofit organization in your area pickup your tree. Some Boy Scout troops offer a pickup service for a small donation (often $5).
Other Recycling Options
Soil erosion barriers: Some communities use Christmas trees to make effective sand and soil erosion barriers, especially for lake and river shoreline stabilization and river delta sedimentation management.
Fish feeders: Sunk into private fish ponds, trees make an excellent refuge and feeding area for fish.
Bird feeders: Place the Christmas tree in the garden or backyard and use it as a bird feeder and sanctuary. Fresh orange slices or strung popcorn will attract the birds and they can sit in the branches for shelter. (Make sure all decorations, hooks, garland and tinsel strands are removed). Eventually (within a year) the branches will become brittle and you can break the tree apart by hand or chip it in a chipper.
Mulch: A Christmas tree is biodegradable; its branches may be removed, chipped, and used as mulch in the garden.
Paths for hiking trails: Some counties use shredded trees as a free, renewable and natural path material that fits both the environment and the needs of hikers.
Living, rooted trees: Get a rooted (ball and burlap or containerized) tree and plant it in your yard. (It's a good idea to dig the hole in the late fall while the soil is still soft, then plant the tree into that hole immediately after Christmas.) Living trees have a better survival rate in mild climates.
Important: Never burn your Christmas tree in a fireplace or wood stove.