Recent Water Damage Posts

Broken Valve Water Damage

8/13/2021 (Permalink)

Broken Water Shut Off Valve Costs Thousands in Water Damage

I’ll never forget the day we noticed our neighbor’s house was flooding. I heard a rumbling sound next door and when I looked in a side window, I saw a waterfall cascading down from the second story stairs and the entire first floor of her house was flooded! A defective toilet water shut off valve, (a petcock valve) had burst the night before and water had been running in her house for a whole night and day before we noticed. Thank goodness she had really good homeowners’ insurance because her entire home had to be restored and repaired as there was water damage in every room in her house. If your home experiences flooding for any reason, SERVPRO® of Southern Delaware County & West Chester want the residents and business owners to know that we are water restoration experts and have a team of highly trained technicians ready to respond to your water damage emergency 24 hours a day. Here is the process we follow when you call us with a water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County & West Chester wants to help. Call us today at 610-506-8919. We’ll clean and restore your water damage in “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

The High Cost of Water Damage

8/3/2021 (Permalink)

The High Cost of Water Damage

Each year water causes billions of dollars in property damage and the longer water damage is left untreated the higher will be the cost of repairs. Exterior repairs can help protect your home’s exterior. Water will naturally find the path of least resistance and will seep inside structures through damaged irrigation systems, broken downspouts, leaking roofs, failing seals around windows and doors and from severe weather events and snowmelt. SERVPRO® of Southern Delaware County & West Chester offers these tips form the Insurance Information Institute to repair and protect your home’s exterior from water damage:

  • Caulk and seal windows 
  • Inspect your roof for missing, damaged and aging shingles and make necessary repairs
  • Remove debris that may have accumulated in downspouts and rain gutters
  • Position downspouts so that they direct water away from the house
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house
  • Turn off and drain outside faucets to protect against frozen pipes
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County & West Chester is ready to respond 24 hours a day, every day, and can be onsite in four hours to begin the cleanup and restoration process. Call us today at 610-506-8919. We’ll clean and restore your water damage “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

How do I Dry a Water Leak?

5/28/2021 (Permalink)

The immediate aftermath of a severe water leak can be daunting.

Many surfaces, from books and furniture to floors and walls, can be damaged by water and that initial damage can lead to mold and mildew growth if not addressed quickly and thoroughly.

Since mold growth can begin within 48 hours after water damage occurs, it is crucial to begin the remediation process immediately and specific guidelines should be followed in order to ensure that the job is done correctly. 

While it is generally a good idea to rely on professional remediation services, there are some steps you can take to begin the process yourself:

  • Get Air Circulating

The best way to begin the drying process is by moving air.  You can do this both naturally, by opening windows and doors, as well as mechanically, using fans.

The size and amount of fans you need will depend on the amount of area that is involved; the larger the room, the more powerful the fan you’ll want to use. You can rent high-powered fans to speed up the process even more.

  • Dehumidify

In a contained area, like a basement or rec room, with limited outside access, you can remove excess humidity with a portable dehumidifier. 

Shut the doors and windows of the room and remember to change the water collection drawer of the humidifier regularly if it doesn’t self-drain.

  • Remove Standing Water

If there are several inches of standing water, a portable sump pump can be used to move the water out of the house. 

Direct the hose of the pump out a door or window and make sure the water flow is directed away from the foundation of the house.

  • Use a Wet/Dry Shop Vac

For smaller areas with less standing water, a wet/dry shop vac can help to suck up the excess. They can be particularly useful for salvaging water-damaged carpeting and flooring. 

Never use a regular household vacuum on wet surfaces as this could damage the vacuum and be careful when emptying the canister of the shop vac, particularly if the water involved is contaminated with sewage or other potentially hazardous material.

  • Remove Water Damaged Furnishings

Any objects that have been damaged by water, including rugs, furniture, and other belongings, should be removed and set in the sun to both begin the drying out process and reduce the moisture level in the room.

Sheet vinyl or linoleum flooring should also be removed to speed up the evaporation process. 

Any wet insulation underneath water damaged flooring or inside walls should be removed and discarded.

  • Remove and Carefully Dry Papers

Books and papers that become wet may not be salvageable, but for important items you can help prevent mold growth and slow the deterioration process by placing them in a plastic bag and putting them in a frost-free freezer. 

Aside from this step, it will be necessary to handle paper items carefully in order to preserve them, including cleaning them off with soft brushes and using rubber gloves for your protection. 

  • Absorb Excess Moisture

Once standing water has been removed, you can use desiccants such as silica gel, clay, or calcium oxide to absorb any remaining moisture.  Place the desiccant in either an air-tight container or a sealed area such as a closet.  It may take days or even weeks for them to become completely saturated.

Act Quickly To Avoid Hazards

Again, the faster you act to begin drying out a water damaged room, the better your chances of avoiding water-related hazards, including mold growth, dust mites, and the release of non-microbial chemicals from formaldehyde-treated wood furnishings, plastics or PVC.  Scientific evidence shows that these hazards can cause serious health effects. 

Call The Professionals

Because water damage can permeate beneath the surface of floors and walls and continue to be an issue for days or even weeks after the original emergency, it makes the most sense to trust a professional water mitigation company like SERVPRO. 

With extensive training, professional equipment, and the ability to respond immediately whenever disaster strikes, SERVPRO can ensure that your home is thoroughly dried out and returned to normal as quickly as possible.

It’s particularly important to have professional water mitigation when walls are damaged, as drywall can act as a wick and absorb moisture.

Even if the water damage isn’t visible, it can still lead to mold growth if it isn’t properly treated.

At SERVPRO we’re:

  • trained to get beneath the surface, using specialized equipment such as moistures meters,
  • infrared imaging devices and
  • heavy-duty dehumidifiers and fans to ensure that your home is thoroughly dry and safe for your whole family.

When water damage occurs, getting the affected area dried out as quickly as possible is crucial.

To ensure the safety of your family, make sure you undertake the drying process properly, and don’t hesitate to call on the reliable water mitigation professionals at SERVPRO.

Call Danielle 610-506-8919

Does Water Damage Happen Immediately?

5/26/2021 (Permalink)

water damage Call Danielle 610-506-8919

Water is one of the most destructive forces on Earth

It only takes a small amount of water to cause extensive damage, but just how quickly does that damage occur?

While some of the effects of water are immediate, there are other effects that may take days or even weeks to become apparent.

The extent of water damage depends on how long the water is allowed to stand or accumulate, but even after you stop the immediate cause there can still be lingering effects.

For this reason, it is imperative that you recognize exactly how water can affect your home and how to properly clean up after a water related emergency to prevent further damage.

Water Damage Within Minutes

The first signs of water damage will be to carpeting, fabrics and furniture items that come in contact with standing water. Porous materials like carpeting, fabric and paper will soak up and retain water, causing them to become discolored and begin to swell. 

Furniture that is standing on carpeting will begin to leech and stain the carpeting.

The first step in repairing the damage is to identify the source of the water and resolve it if possible.

In the case of a burst pipe or leak, shutting off the water supply to your home should do the trick.

If the cause is flooding from a storm then you’ll need to wait until the storm is over and begin removing the standing water as safely and quickly as possible.

Water Damage Within Hours

Even if you are able to quickly cut off the source of the problem, damage can still occur within hours of first contact with water.

As the humidity level rises, odors become apparent and fabrics that are not colorfast will begin to bleed, potentially staining other materials they come in contact with. 

Furniture and other wooden objects begin to chip, peel and swell.

In order to mitigate the damage to furniture and other wood surfaces, steps should be taken to remove the items and begin drying them out as soon as possible. 

In most instances, you’ll want to proceed cautiously, allowing the items to air dry to prevent the damage from getting any worse.

If the damage is too severe, items may not be salvageable.

Water Damage Within Days

By far the biggest risk related to water damage is the growth and spread of mold and fungi.

Mold requires moisture to grow, so as soon as surfaces become wet they provide the perfect environment for mold. 

Mold will begin to grow within 24 to 48 hours after water exposure occurs and once it begins to grow it can spread rapidly and may cause health effects.

After flooding occurs, you’ll need to confirm that conditions are safe in order to begin cleanup, which includes checking for signs of mold growth.

The EPA has guidelines to follow in order to determine the safety of any structure for flood cleanup. 

Other damage that can occur within days of flooding includes severe warping and cupping of wood floors, blistering of paint and peeling of wallpaper as adhesives start to release.

Wood structural beams and other underlying parts of your home may also begin to swell, warp and split.

Water Damage Within Weeks

The damage caused by flooding can take as long as several weeks to become apparent and may be severe if immediate steps are not taken to thoroughly dry and clean the affected area.

To prevent spread, you should have your home’s HVAC system thoroughly checked and treated as this is the primary way that mold can infect an entire house.

Structural beams, floors, and ceilings may be drastically affected, making the home unsafe for occupancy.  

The Red Cross recommends carefully checking your home for any structural damage after a flood before you begin the cleanup.  

Trust The Pros To Make Repairs

Water damage can be devastating and it can continue to be a problem long after the immediate emergency is resolved.

To protect your home and family against the lingering effects of water damage, you need to ensure that the affected area is completely dried and cleaned.

While you may be able to handle some of this process yourself, you don’t want to take risks and that’s why it’s important to hire water mitigation professionals to ensure that the job is done right.

At SERVPRO, we’re prepared to respond immediately and we have the expertise and equipment necessary to get the job done right every time.

We’ll remove any badly damaged items and make structural repairs to ensure that your home is safe.

As devastating as flooding can be, not all water damage is immediately apparent.

To keep your home safe, stay one step ahead of water damage by trusting cleanup and restoration to the professionals.

Call Danielle 610-506-8919

Water Damage

3/2/2021 (Permalink)

SERVPRO - image of flooded living room Call Danielle 610-506-8919

A broken valve on a pipe can release a torrent of water causing major damage to your business before you know it. It is imperative that water damage be mitigated as soon as possible to prevent costly structural building repairs. SERVPRO® of Southern Delaware County & West Chester can respond to any disaster within 24-hours, seven days a week and we want to help. We will begin the cleanup and restoration process immediately to get your business back to normal as quickly as possible. Our six-step process for water cleanup and restoration includes:

  • Step 1: Emergency Contact
  • Step 2: Inspection and Water Damage Assessment
  • Step 3: Water Removal
  • Step 4: Drying and Dehumidification
  • Step 5: Cleaning & Sanitizing
  • Step 6: Restoration

Depending on the amount and type of water damage, we may provide some of these services:

  • Caring For Your Belongings
  • Storm Damage
  • Mold Remediation
  • Sewage Cleanup
  • Building Services
  • Commercial Water Damage

Our highly trained technicians have the specialized equipment necessary to safely clean and restore damage for residents and business owners. Call us today at 610-506-8919 to find out about our water cleanup and restoration services. We hope you never have water damage to your home or business but if you do, SERVPRO of Southern Delaware County & West Chester wants to help. We use advanced technology and techniques and we are available 24 hours a day. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

Flooding? Call SERVPRO of Southern Delaware County & West Chester

1/4/2021 (Permalink)

Flooding can ruin a home. Homeowners look at the standing water and want to give up before deciding to call a professional service to replace the damage caused by burst pipes or other failed plumbing and appliances.

Regardless of where the damage came from, SERVPRO is the water damage restoration and reconstruction company to use in Southern Delaware County. After the water has been pumped out, we continue to carry out an inspection from the foundation to the roof. Here are a few of the more common damages and how we rebuild after a disaster.

First things first, we replace damaged plumbing. Until we stop the source of the water, it is a waste of time to affect any other repairs. Our specialists are fully trained to replace bathroom fixtures, install new dishwashers or lay new intake pipe anywhere in the home. If the problem was a failed septic tank that backed up into the home or across the outside property, we can remove the old tank and set a new one, to include a new concrete cradle, in place.

Next, come the floors. If our inspection finds damage to the sub-floor, our technicians pull out each piece of the damaged frame and replace it. If necessary, we go down to the foundation and re-level the dirt or concrete to put down a surface without rolls or raised points. Our technicians have years of experience in framing and laying new wood floors that increase the value of the home and are appealing to everyone who sees them.

When it comes to walls, hanging new sheet rock is only the surface of what we do. Before putting up the new panels, we replace every bit of wall framing that shows water damage. Although we do not move load-bearing walls, we can expand closets or decrease a formal dining area to increase the living room for a young, growing family.

Rebuilding your home can be a lengthy process, but hiring the right company for the job can make it much less painful. SERVPRO of Southern Delaware County has the experience, training, and equipment needed to help you from the ground up. 

Winter Weather

12/27/2020 (Permalink)

Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures, to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your home or business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of Southern Delaware County about completing an Emergency Ready Plan (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

Call Danielle 610-506-8919

Winter Storms

12/27/2020 (Permalink)

SERVPRO of Southern Delaware County has these tips to help prepare for a winter storm.

Winter Storms can bring high winds, snow, and ice. A winter storm can knock out power, water, and communication. 

SERVPRO of Southern Delaware County wants you to be prepared. Winter storms can last anywhere from a few hours to several days.

You can’t prevent a winter storm, but you can minimize storm damage.

  • Prepare by gathering emergency supplies. Supplies include warm clothes, extra blankets, flashlights, medicines, and food. Gather any items you will need if you lose power or communication
  • Develop a communication plan. Have phone numbers written down in case you cannot use your mobile phone
  • Know the winter storm terms. The National Weather Service (NWS) will report a(n):
    • ADVISORY when they expect that weather conditions might be hazardous. Be cautious, and the conditions should not be life-threatening 
    • WATCH when they predict heavy snow or ice, but cannot yet show when or which areas will be hit. NWS issues a WATCH 12 to 26 hours ahead of the predicted storm 
    • WARNING when they expect 4 or more inches of snow or sleet within 12 hours or they expect ¼ inch or more of ice. Keep warm and dry. Minimize driving. Stay indoors
  • Tell your local electric company if someone in your home needs power for medical devices. They will make your home a priority
  • Install battery-powered or battery back-up carbon monoxide detectors.

Remember, prevention is the best solution to water damage, but if disaster strikes, SERVPRO is Here to Help.

Call Danielle 610-506-8919

What is an Ice Dam?

12/11/2020 (Permalink)

Ice Dam Call Danielle 610-506-8919

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation and other areas.

Moisture entering the home from ice dams can lead to the growth of mold and mildew. These can cause respiratory problems.

  • Prevent the growth of mold and mildew by immediately drying out portions of the house that are wet or damp.
  • Take immediate action to get rid of the water source, clean the home environment and maintain its air quality.

Heat loss from a house, snow cover and outside temperatures interact to form ice dams. For ice dams to form there must be snow on the roof and, at the same time, higher portions of the roof's outside surface must be above 32 degrees F (freezing) while lower surfaces are below 32 degrees. These are average temperatures over sustained periods of time. For a portion of the roof to be below freezing, outside temperatures must also be below freezing.

The snow on a roof surface that is above freezing will melt. As water flows down the roof it reaches the portion of the roof that is below 32F and freezes. This causes the ice dam.

The dam grows as it is fed by the melting snow above it, but it will limit itself to the portions of the roof that average below 32F. So the water above backs up behind the ice dam and remains a liquid. This water finds cracks and openings in the exterior roof covering and flows into the attic space. From the attic it could flow into exterior walls or through the ceiling insulation and stain the ceiling finish.

If you experience any fire, water, or mold damage, call Danielle at 610-506-8919.

Frozen Pipes

11/12/2020 (Permalink)

With the cold weather right around the corner, it raises concern about pipes freezing in homes and businesses. When pipes freeze, it leaves a huge mess of water damage to your homes and businesses. That is when you call SERVPRO to help you clean up the mess and fix the areas that were damaged from the water. Here at SERVPRO, we make it our job to make sure that the customer is happy with the outcome of the job.

Here are a couple things that will help to prevent your pipes from freezing:

  • Keep your home or apartment thermostat temperature set to at least 55 degrees.
  • Do not block heat to areas of your residence that contain plumbing or water fixtures. Keep doors open to bathrooms, kitchens, laundry rooms, and cabinets that contain pipes, especially those located on the north side of the dwelling, to expose the plumbing to warmer air inside the house.
  • Prevent drafts of cold winter air by keeping windows and storm windows closed. Repair cracks or holes around doors and windows to keep cold air from blowing in.
  • Cover pipes in unheated areas with heat tape or pipe insulation. 

If you plan to be away from your residence for an extended period of time, ask someone to check your house or apartment periodically. Show them what to do if water pipes freeze and where to locate your water shut-off valve in case of an emergency

Call Danielle at 610-506-8919

Causes & Categories of Water Damage

10/15/2020 (Permalink)

Causes & Categories of Water Damage

An old poem has the line, “water, water, everywhere”. When you need to say this in your home or office, you know there is trouble. You may be looking at water damage. SERVPRO of Southern Delaware County shares some different possible causes of water damage.

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and the cause of the damage.

It is also important to start cleanup as soon as possible. The longer your home or business is water-logged, the more damage. SERVPRO of Southern Delaware County is here to make your water damage “Like it never even happened.”

Categories of Water Damage:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  3. Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still.

If you are experiencing water damage, call Danielle at 610-506-8919.

Water Damage

10/15/2020 (Permalink)

As homeowners, business owners or renters, we know that things go wrong from time to time such as fire or mold damage along with different types of water damage. One common problem is the kitchen sink. Kitchen sinks get clogged, pipes can burst, and they can overflow. The possibilities behind this are endless. SERVPRO of Southern Delaware County is always on-call and ready to save the day for your property! Here are some steps to take when the water starts flowing out of the sink and on to the floor:

  • Shut off the faucet that allows water to flow to your sink
  • Use a pitcher or any other type of large cup to get water out of your sink
  • If you have a food disposal connected to the sink, check that and make sure it is not clogged
  • If a clog is not solving itself, grab the plunger – they are not just for toilets
  • Keep an eye on any water damage because this could lead to mold

You are encouraged to call us at SERVPRO of Southern Delaware County when the job becomes too much and the water is overwhelming and all over the floors. We have highly trained professionals that are ready to head to any home or commercial building when cleanup or restoration is needed after any type of water damage. Do not hesitate to give us a call at any time. We are open 24/7 for your convenience.

If you are experiencing water damage, call Danielle at 610-506-8919.

Flood Damage

10/15/2020 (Permalink)

Water Damage Call Danielle 610-506-8919

Some of the many causes of a residential flood occurring in your home may include a severe storm, a busted pipe, a leaking toilet, accidental tub overflow, sewage problems, etc. The possibilities are endless! What a homeowner does AFTER the flood happens is very important.  SERVPRO of Southern Delaware County wants to share some post-flood tips. They are as follows:

  • Keep children and pets away from the floodwater and all electrical outlets/appliances
  • Furniture and other home décor may be waterlogged so take caution in moving those things because they may be heavier than usual
  • If this was a flood caused by a natural disaster, let friends and family know you are safe
  • Remember, electricity can run through plumbing so take extreme caution around active water

A residential flood will likely leave behind flood water damage in your home. Not only is SERVPRO of Southern Delaware County trained for situations like this, we are ready to help. Give us a call as soon as safety has been established and confirmed and the home is ready to be cleaned up and restored to its preloss condition. Our goal is to make your home look “Like it never even happened.”

If you experience water damage, call Danielle at 610-506-8919.

Finding all of the Water in Your Home After a Water Loss

10/8/2020 (Permalink)

Water Damage If you experience water loss, call Danielle 610-506-8919

Finding all of the water in your home after a water loss is critical for drying and safety.

Even sanitary water or clean water left standing can become contaminated within days. The longer the water is able to sit and get soaked into materials the greater the damage and the more extensive remediation and repairs. After a water loss, make sure to check these critical places for water or moisture:  

  • Ceilings of rooms under the source
  • Walls
  • Floors
  • Wet insulation
  • Duct systems
  • Crawl spaces
  • Basements 

Here at SERVPRO of Southern Delaware County, we know how overwhelming a water loss can be. This is why we are here to give tips to help you through the process. When your home or business is affected by water damage, call SERVPRO of Southern Delaware County for a trustworthy restoration team. We are here to help your home or business go back to normal. For any fire, mold, or water damage, call Danielle. 610-506-8919

Minimizing Water Damage

10/7/2020 (Permalink)

Water Damage Call Danielle 610-506-8919

When it occurs, water damage is a significant problem for business owners. SERVPRO of Southern Delaware County is here to help when this problem strikes. We are here to educate business owners on how to handle water damage and minimize its devastating effects.


Water Damage Basics
Some of the possible causes of water damage:

  • Storm
  • Flood
  • Poor Ventilation
  • Leaking Pipes
  • Excessive Condensation
  • High Humidity
  • Damp Utility Closets
  • Roof Leaks
  • Damp Carpets
  • Fire Sprinklers

Once water damage occurs on your property, you need to figure out where the water came from, the extent of the damage and how long the property has been damaged.


When dealing with water damage, immediate action is crucial. SERVPRO of Southern Delaware County professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.


Your commercial property’s appearance speaks volumes to your clients. So, when the need arises for professional cleaning or emergency restoration services, SERVPRO of Southern Delaware County is the one to call. In any water, storm, fire, or mold damage, call us 24/7/365. 610-506-8919

Broken Water Valve Water Damage Emergency in Chadds Ford?

8/18/2020 (Permalink)

toilet with water damage Broken Water Shut Off Valve Costs Thousands in Water Damage

Broken Water Shut Off Valve Costs Thousands in Water Damage

I’ll never forget the day we noticed our neighbor’s house was flooding. I heard a rumbling sound next door and when I looked in a side window, I saw a waterfall cascading down from the second story stairs and the entire first floor of her house was flooded! A defective toilet water shut off valve, (a petcock valve) had burst the night before and water had been running in her house for a whole night and day before we noticed. Thank goodness she had really good homeowners’ insurance because her entire home had to be restored and repaired as there was water damage in every room in her house. If your home experiences flooding for any reason, SERVPRO® of Southern Delaware County want the residents and business owners of Chadds Ford to know that we are water restoration experts and have a team of highly trained technicians ready to respond to your water damage emergency 24 hours a day. Here is the process we follow when you call us with a water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County wants to help. Call us today at 484-841-6669. We’ll clean and restore your water damage in Chadds Ford “Like it never even happened.”

SERVPRO® of Southern Delaware County is Independently Owned and Operated.

Broken Water Valve Water Damage Emergency in Chadds Ford?

8/10/2020 (Permalink)

You never know when water damage will happen in Delaware County. A toilet is shown with a faulty water valve.

Broken Water Shut Off Valve Costs Thousands in Water Damage

I’ll never forget the day we noticed our neighbor’s house was flooding. I heard a rumbling sound next door and when I looked in a side window, I saw a waterfall cascading down from the second story stairs and the entire first floor of her house was flooded! A defective toilet water shut off valve, (a petcock valve) had burst the night before and water had been running in her house for a whole night and day before we noticed. Thank goodness she had really good homeowners’ insurance because her entire home had to be restored and repaired as there was water damage in every room in her house. If your home experiences flooding for any reason, SERVPRO® of Southern Delaware County want the residents and business owners of Chadds Ford to know that we are water restoration experts and have a team of highly trained technicians ready to respond to your water damage emergency 24 hours a day. Here is the process we follow when you call us with a water damage emergency:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County wants to help. Call us today at 484-841-6669. We’ll clean and restore your water damage in Chadds Ford “Like it never even happened.”

SERVPRO® of Southern Delaware County is Independently Owned and Operated.

Water Damage Emergency in Glen Mills?

8/3/2020 (Permalink)

leaves in gutter If you experience a water damage emergency, SERVPRO® of Southern Delaware County is ready to respond 24 hours.

The High Cost of Water Damage

Each year water causes billions of dollars in property damage and the longer water damage is left untreated the higher will be the cost of repairs. Exterior repairs can help protect your home’s exterior. Water will naturally find the path of least resistance and will seep inside structures through damaged irrigation systems, broken downspouts, leaking roofs, failing seals around windows and doors and from severe weather events and snowmelt. SERVPRO® of Southern Delaware County offers these tips form the Insurance Information Institute to repair and protect your home’s exterior from water damage:

  • Caulk and seal windows 
  • Inspect your roof for missing, damaged and aging shingles and make necessary repairs
  • Remove debris that may have accumulated in downspouts and rain gutters
  • Position downspouts so that they direct water away from the house
  • Check sprinklers and irrigation systems to be sure they are not creating water damage to the walls and foundations of the house
  • Turn off and drain outside faucets to protect against frozen pipes
  • Install gutter guards to prevent gutter clogs and keep water flowing away from the house

Call Us Today

If you experience a water damage emergency, SERVPRO® of Southern Delaware County is ready to respond 24 hours a day, every day, and can be onsite in four hours to begin the cleanup and restoration process. Call us today at 484-841-6669. We’ll clean and restore your water damage in Glen Mills “Like it never even happened.”

SERVPRO® of Southern Delaware County is Independently Owned and Operated.

How Do I Dry Out After A Water Leak?

5/29/2020 (Permalink)

The immediate aftermath of a severe water leak can be daunting.

Many surfaces, from books and furniture to floors and walls, can be damaged by water and that initial damage can lead to mold and mildew growth if not addressed quickly and thoroughly. (details about Brookhaven PA water damage restoration here

Since mold growth can begin within 48 hours after water damage occurs, it is crucial to begin the remediation process immediately and specific guidelines should be followed in order to ensure that the job is done correctly. (https://www.ors.od.nih.gov/sr/dohs/documents/moldsop.pdf). 

While it is generally a good idea to rely on professional remediation services, there are some steps you can take to begin the process yourself:

  • Get Air Circulating

The best way to begin the drying process is by moving air.  You can do this both naturally, by opening windows and doors, as well as mechanically, using fans.

The size and amount of fans you need will depend on the amount of area that is involved; the larger the room, the more powerful the fan you’ll want to use. You can rent high-powered fans to speed up the process even more.

  • Dehumidify

In a contained area, like a basement or rec room, with limited outside access, you can remove excess humidity with a portable dehumidifier. 

Shut the doors and windows of the room and remember to change the water collection drawer of the humidifier regularly if it doesn’t self-drain.

  • Remove Standing Water

If there are several inches of standing water, a portable sump pump can be used to move the water out of the house. 

Direct the hose of the pump out a door or window and make sure the water flow is directed away from the foundation of the house.

  • Use a Wet/Dry Shop Vac

For smaller areas with less standing water, a wet/dry shop vac can help to suck up the excess. They can be particularly useful for salvaging water-damaged carpeting and flooring. 

Never use a regular household vacuum on wet surfaces as this could damage the vacuum and be careful when emptying the canister of the shop vac, particularly if the water involved is contaminated with sewage or other potentially hazardous material.

  • Remove Water Damaged Furnishings

Any objects that have been damaged by water, including rugs, furniture, and other belongings, should be removed and set in the sun to both begin the drying out process and reduce the moisture level in the room.

Sheet vinyl or linoleum flooring should also be removed to speed up the evaporation process. 

Any wet insulation underneath water damaged flooring or inside walls should be removed and discarded.

  • Remove and Carefully Dry Papers

Books and papers that become wet may not be salvageable, but for important items you can help prevent mold growth and slow the deterioration process by placing them in a plastic bag and putting them in a frost-free freezer. 

Aside from this step, it will be necessary to handle paper items carefully in order to preserve them, including cleaning them off with soft brushes and using rubber gloves for your protection. (http://www.ala.org/tools/cleaning-after-water-damage)

  • Absorb Excess Moisture

Once standing water has been removed, you can use desiccants such as silica gel, clay, or calcium oxide to absorb any remaining moisture.  Place the desiccant in either an air-tight container or a sealed area such as a closet.  It may take days or even weeks for them to become completely saturated.

Act Quickly To Avoid Hazards

Again, the faster you act to begin drying out a water damaged room, the better your chances of avoiding water-related hazards, including mold growth, dust mites, and the release of non-microbial chemicals from formaldehyde-treated wood furnishings, plastics or PVC.  Scientific evidence shows that these hazards can cause serious health issues. (https://iaqscience.lbl.gov/dampness-impacts)

Call The Professionals

Because water damage can permeate beneath the surface of floors and walls and continue to be an issue for days or even weeks after the original emergency, it makes the most sense to trust a professional water mitigation company like SERVPRO. 

With extensive training, professional equipment, and the ability to respond immediately whenever disaster strikes, SERVPRO can ensure that your home is thoroughly dried out and returned to normal as quickly as possible.

It’s particularly important to have professional water mitigation when walls are damaged, as drywall can act as a wick and absorb moisture.

Even if the water damage isn’t visible, it can still lead to mold growth if it isn’t properly treated.

At SERVPRO we’re:

  • trained to get beneath the surface, using specialized equipment such as moistures meters,
  • infrared imaging devices and
  • heavy-duty dehumidifiers and fans to ensure that your home is thoroughly dry and safe for your whole family.

When water damage occurs, getting the affected area dried out as quickly as possible is crucial.

To ensure the safety of your family, make sure you undertake the drying process properly, and don’t hesitate to call on the reliable water mitigation professionals at SERVPRO.

https://g.page/SERVPRO-SDelaware?We-Love-Southern-Delaware  

Does Water Damage Happen Immediately?

5/26/2020 (Permalink)

buckled wood floor buckled wood floor from water damage

Water is one of the most destructive forces on Earth

It only takes a small amount of water to cause extensive damage, but just how quickly does that damage occur?

While some of the effects of water are immediate, there are other effects that may take days or even weeks to become apparent.

The extent of water damage depends on how long the water is allowed to stand or accumulate, but even after you stop the immediate cause there can still be lingering effects.

For this reason, it is imperative that you recognize exactly how water can affect your home and how to properly clean up after a water related emergency to prevent further damage.

Water Damage Within Minutes

The first signs of water damage will be to carpeting, fabrics and furniture items that come in contact with standing water. Porous materials like carpeting, fabric and paper will soak up and retain water, causing them to become discolored and begin to swell. 

Furniture that is standing on carpeting will begin to leech and stain the carpeting.

The first step in repairing the damage is to identify the source of the water and resolve it if possible.

In the case of a burst pipe or leak, shutting off the water supply to your home should do the trick.

If the cause is flooding from a storm then you’ll need to wait until the storm is over and begin removing the standing water as safely and quickly as possible.

Water Damage Within Hours

Even if you are able to quickly cut off the source of the problem, damage can still occur within hours of first contact with water.

As the humidity level rises, odors become apparent and fabrics that are not colorfast will begin to bleed, potentially staining other materials they come in contact with. 

Furniture and other wooden objects begin to chip, peel and swell.

In order to mitigate the damage to furniture and other wood surfaces, steps should be taken to remove the items and begin drying them out as soon as possible.

(https://www.nps.gov/museum/publications/conserveogram/07-07.pdf ). 

In most instances, you’ll want to proceed cautiously, allowing the items to air dry to prevent the damage from getting any worse.

If the damage is too severe, items may not be salvageable.

Water Damage Within Days

By far the biggest risk related to water damage is the growth and spread of mold and fungi.

Mold requires moisture to grow, so as soon as surfaces become wet they provide the perfect environment for mold. 

Mold will begin to grow within 24 to 48 hours after water exposure occurs and once it begins to grow it can spread rapidly and become hazardous to your health.

As mold begins to grow, it causes a familiar musty odor, which can act as an early warning sign.

After flooding occurs, you’ll need to confirm that conditions are safe in order to begin cleanup, which includes checking for signs of mold growth.

The EPA has guidelines to follow in order to determine the safety of any structure for flood cleanup. (https://www.epa.gov/sites/production/files/2018-10/documents/flood-related_cleaning_contractor_report-final-508_8.31.18.pdf)

Other damage that can occur within days of flooding includes severe warping and cupping of wood floors, blistering of paint and peeling of wallpaper as adhesives start to release.

Wood structural beams and other underlying parts of your home may also begin to swell, warp and split.

Water Damage Within Weeks

The damage caused by flooding can take as long as several weeks to become apparent and may be severe if immediate steps are not taken to thoroughly dry and clean the affected area.

This is particularly true if mold is present, as the longer, it is allowed to grow, the deeper it can spread, destroying the integrity of organic materials.

As mold spreads, it becomes an even greater health risk causing severe allergic reactions due to microbial growth.

If mold growth is widespread throughout the home, your family and pets may need to be evacuated in order to avoid serious reactions.

To prevent spread, you should have your home’s HVAC system thoroughly checked and treated as this is the primary way that mold can infect an entire house.

Structural beams, floors, and ceilings may be drastically affected, making the home unsafe for occupancy.  

The Red Cross recommends carefully checking your home for any structural damage after a flood before you begin the cleanup.  (https://www.redcross.org/get-help/disaster-relief-and-recovery-services/home-structural-elements.html).

Trust The Pros To Make Repairs

Water damage can be devastating and it can continue to be a problem long after the immediate emergency is resolved.

To protect your home and family against the lingering effects of water damage, you need to ensure that the affected area is completely dried and cleaned.

While you may be able to handle some of this process yourself, you don’t want to take risks and that’s why it’s important to hire water mitigation professionals to ensure that the job is done right.

At SERVPRO, we’re prepared to respond immediately and we have the expertise and equipment necessary to get the job done right every time.

We’ll remove any badly damaged items and make structural repairs to ensure that your home is safe.

We’ll also inspect and treat your HVAC system and perform full mold remediation so that you and your family can breathe easier.

As devastating as flooding can be, not all water damage is immediately apparent.

To keep your home safe, stay one step ahead of water damage by trusting cleanup and restoration to the professionals.

You can see us on Google Maps here 

We Respond to Commercial Water Damage Emergencies in Brookhaven

3/2/2020 (Permalink)

A large broken water pipe is shown shooting out water at an alarming rate. We will clean and restore your commercial water damage “Like it never even happened.”

A broken valve on a pipe can release a torrent of water causing major damage to your business before you know it. It is imperative that water damage be mitigated as soon as possible to prevent costly structural building repairs. SERVPRO® of Southern Delaware County can respond to any disaster within 24-hours, seven days a week and we want to help. We will begin the cleanup and restoration process immediately to get your business back to normal as quickly as possible. Our six-step process for water cleanup and restoration includes:

Depending on the amount and type of water damage, we may provide some of these services:

Our highly trained technicians have the specialized equipment necessary to safely clean and restore damage for Brookhaven residents and business owners. Call us today at 484-841-6669 to find out about our water cleanup and restoration services. We hope you never have water damage to your home or business nut if you do, SERVPRO of Southern Delaware County wants to help. We use advanced technology and techniques and we are available 24 hours a day. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County is independently owned and operated

Freezing Weather Ahead for Marcus Hook

1/3/2020 (Permalink)

Frozen rain gutters and a graphic stating "Winter Storm." Freezing weather can cause numerous water damage problems to your Marcus Hook home or office. Prevention is the best solution for water damage.

SERVPRO of Southern Delaware County has these tips to help prepare for a winter storm.

Winter Storms in Marcus Hook can bring high winds, snow, and ice. A winter storm can knock out power, water, and communication. 

SERVPRO of Southern Delaware County wants you to be prepared. Winter storms can last anywhere from a few hours to several days.

You can’t prevent a winter storm, but you can minimize storm damage.

  • Prepare by gathering emergency supplies. Supplies include warm clothes, extra blankets, flashlights, medicines, and food. Gather any items you will need if you lose power or communication
  • Develop a communication plan. Have phone numbers written down in case you cannot use your mobile phone
  • Know the winter storm terms. The National Weather Service (NWS) will report a(n):
    • ADVISORY when they expect that weather conditions might be hazardous. Be cautious, and the conditions should not be life-threatening 
    • WATCH when they predict heavy snow or ice, but cannot yet show when or which areas will be hit. NWS issues a WATCH 12 to 26 hours ahead of the predicted storm 
    • WARNING when they expect 4 or more inches of snow or sleet within 12 hours or they expect ¼ inch or more of ice. Keep warm and dry. Minimize driving. Stay indoors
  • Tell your local electric company if someone in your home needs power for medical devices. They will make your home a priority
  • Install battery-powered or battery back-up carbon monoxide detectors.

Remember, prevention is the best solution to water damage, but if disaster strikes, SERVPRO is Here to Help.

Links:

https://www.fema.gov/media-library-data/1408633655071-32caae446efef4ab2f4fcccdb55f725c/PrepareAthon_WINTER%20STORMS_HTG_FINAL_508.pdf

Are You Ready for Winter Weather?

12/30/2019 (Permalink)

house covered in snow and icicles "An ounce of prevention is worth a pound of cure"...

Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures, to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your home or business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO of Southern Delaware County about completing an Emergency Ready Plan (ERP) for your business. The ERP is a no-cost assessment to your facility and provides you with a plan to get back in business fast following a disaster.

What is an Ice Dam?

12/30/2019 (Permalink)

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation and other areas.

Moisture entering the home from ice dams can lead to the growth of mold and mildew. These can cause respiratory problems.

  • Prevent the growth of mold and mildew by immediately drying out portions of the house that are wet or damp.
  • Take immediate action to get rid of the water source, clean the home environment and maintain its air quality.

Heat loss from a house, snow cover and outside temperatures interact to form ice dams. For ice dams to form there must be snow on the roof and, at the same time, higher portions of the roof's outside surface must be above 32 degrees F (freezing) while lower surfaces are below 32 degrees. These are average temperatures over sustained periods of time. For a portion of the roof to be below freezing, outside temperatures must also be below freezing.

The snow on a roof surface that is above freezing will melt. As water flows down the roof it reaches the portion of the roof that is below 32F and freezes. This causes the ice dam.

The dam grows as it is fed by the melting snow above it, but it will limit itself to the portions of the roof that average below 32F. So the water above backs up behind the ice dam and remains a liquid. This water finds cracks and openings in the exterior roof covering and flows into the attic space. From the attic it could flow into exterior walls or through the ceiling insulation and stain the ceiling finish.

Why Pipe Freezing is a Problem

12/17/2019 (Permalink)

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.
How to Protect Pipes From Freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.
How to Prevent Frozen Pipes
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Prevent Frozen Pipes in Glen Mills

11/20/2019 (Permalink)

Attic space in a home being filled with blown in insulation Prevent Frozen Pipes in Glen Mills

Freezing weather can lead to burst pipes in Glen Mills. Burst pipes lead to water damage and other hassles. SERVPRO® of Southern Delaware County has plenty of experience: The Federal Emergency Management Association reports that every year, burst pipes cause damage in a quarter of a million homes or offices. Prevention is easier than cleanup, so we're sharing these tips with Glen Mills.

Prevent Pipes from Bursting                                     

  • Prepare before the coldest weather hits – burst pipes are most likely when the temperatures don't go above 20 degrees F
  • Insulate areas that have exposed pipes
  • Wrap pipes with several inches of pipe insulation
  • Repair any drafty areas
  • Keep the indoor temperature at least 55 degrees F, even while people are sleeping or are away
  • Let cold water drip through the taps to keep pipes from freezing
  • Remove all hoses from the outside taps
  • If there are inside doors to uninsulated places (such as a garage or a storage room), keep those doors closed

In the worst case, SERVPRO of Southern Delaware County will remediate storm damage and water damage “Like it never even happened”.                                                                                                                                            SERVPRO of Southern Delaware County is independently owned and operated.

Link: https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/winter-storm/frozen-pipes.html

What to do When You Experience Black Mold

10/21/2019 (Permalink)

Water damage is always unexpected, and can really come at any time of the year. Whether it’s from a storm, a plumbing leak or even from water that was used to fight a fire, water damage can have a long-lasting effect, even if it seems to be cleaned up. When water gets into your home, it can seep into your walls, your upholstery, your carpeting, and even behind hidden places you wouldn’t think to check. It may seem that it has all dried up, but if it is not cleaned properly and professionally it can be a breeding ground for black mold, which is a nasty substance that can cause serious problems for you and your family.

       There aren’t many studies done on black mold, but we do know that for sure it negatively affects people’s health. Some of the symptoms and health effects are mild, but they can become serious as well. It is important if you have water damage, to call SERVPRO of Southern Delaware County right away to properly clean up the water damage, to prevent black mold from forming.

Wet Carpets after Water Damage in Aston

10/18/2019 (Permalink)

Experiencing water damage can be overwhelming, and definitely not something that people that ever want to deal with, especially unexpectedly. If you get water damage in your home, and you have carpets where the damage was, it is important to keep an eye on the smell where the water damage was. Once the water damage is properly cleaned up by SERVPRO of Southern Delaware County, you should keep an eye on the smell of the carpets where the water damage occurred. If you begin to smell a musty or dirty smell, that can be an indication of mold underneath your carpets.

               In most cases, mold will be discovered after it settles, and by then its growth is pretty rapid. If you suspect you have mold, you should call SERVPRO of Southern Delaware County to come check it out. . Mold can be very dangerous, and making sure it is out of your carpets, is very important for your health. Mold can be deceiving, one day you may not even know it’s there, and then the next day it could be discovered.  If you still feel like your cleanup wasn't enough, or you feel there is mold hiding somewhere, contact us at SERVPRO of Southern Delaware County. We would be more than happy to pay you a visit and provide a professional opinion on the matter. Remember, it's very dangerous to have mold in your home.  Mold can have very serious side effects on you and your health. Get your mold remediated as soon as you can.

Kitchen Sinks Can Cause Water Damage in Brookhaven

10/16/2019 (Permalink)

Brookhaven home with kitchen sink overflowing with water and soap bubbles. Don’t cry over water damage in Brookhaven – SERVPRO® of Southern Delaware County is Here to Help.

As homeowners, business owners or renters, we know that things go wrong from time to time such as fire or mold damage along with different types of water damage. One common problem is the kitchen sink. Kitchen sinks get clogged, pipes can burst, and they can overflow. The possibilities behind this are endless. SERVPRO® of Southern Delaware County is always on-call and ready to save the day for Brookhaven residents! Here are some steps to take when the water starts flowing out of the sink and on to the floor:

  • Shut off the faucet that allows water to flow to your sink
  • Use a pitcher or any other type of large cup to get water out of your sink
  • If you have a food disposal connected to the sink, check that and make sure it is not clogged
  • If a clog is not solving itself, grab the plunger – they are not just for toilets
  • Keep an eye on any water damage because this could lead to mold

Brookhaven residents are encouraged to call us at SERVPRO of Southern Delaware County when the job becomes too much and the water is overwhelming and all over the floors. We have highly trained professionals that are ready to head to any home or commercial building when cleanup or restoration is needed after any type of water damage. Do not hesitate to give us a call at any time. We are open 24/7 for your convenience.

SERVPRO of Southern Delaware County is independently owned and operated.

Link:  https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf

Flooded House with Water Damage in Chadds Ford

10/15/2019 (Permalink)

Flooded living room with TV and furniture under water Call SERVPRO of Southern Delaware County immediately for residential flood damage cleanup.

Some of the many causes of a residential flood occurring in your home may include a severe storm, a busted pipe, a leaking toilet, accidental tub overflow, sewage problems, etc. The possibilities are endless! What a homeowner does AFTER the flood happens is very important in Chadds Ford.  SERVPRO® of Southern Delaware County wants to share some post-flood tips. They are as follows:

  • Keep children and pets away from the floodwater and all electrical outlets/appliances
  • Furniture and other home décor may be waterlogged so take caution in moving those things because they may be heavier than usual
  • If this was a flood caused by a natural disaster, let friends and family know you are safe
  • Remember, electricity can run through plumbing so take extreme caution around active water

A residential flood will likely leave behind flood water damage in the home in Chadds Ford. Not only is SERVPRO of Southern Delaware County trained for situations like this, we are ready to help. Give us a call as soon as safety has been established and confirmed and the home is ready to be cleaned up and restored to its preloss condition. Our goal is to make your home look “Like it never even happened.”

SERVPRO of Southern Delaware County is independently owned and operated.

Link: https://www.redcross.org/get-help/how-to-prepare-for-emergencies/types-of-emergencies/flood.html

What to do When the Kitchen Sink Overflows in Brookhaven

10/9/2019 (Permalink)

Water overflowing on kitchen floor. Don’t cry over spilled water – SERVPRO® of Southern Delaware County is Here to Help.

As homeowners or renters, we know that many things can go wrong. This includes accidental fire, mold problems, and more. One common problem is the kitchen sink. They can get clogged, pipes can burst, and they can overflow. There are many reasons the kitchen sink may be overflowing – the drain is clogged and the water filled up quickly, a home owner had to walk away in the middle of doing dishes and forgot to go back and finish that chore, a child turned the water on and ran away (it happens!), etc. The possibilities behind this are endless. Do not cry over spilled water (or milk!). SERVPRO® of Southern Delaware County is always on-call and ready to save the day for Brookhaven residents! Here are some steps to take when the water starts flowing out of the sink and on to the floor:

  • Shut off the faucet that allows water to flow to your sink 
  • Use a pitcher or any other type of large cup to get water out of your sink
  • If you have a food disposal connected to the sink, check that and make sure it is not clogged
  • If a clog is not solving itself, grab the plunger – they are not just for toilets
  • Keep an eye on any water damage because this could lead to mold

Brookhaven residents are encouraged to call us at SERVPRO of Southern Delaware County when the job becomes too much and the water is overwhelming and all over the floors. We have highly trained professionals that are ready to head to any home or commercial building when cleanup or restoration is needed after any type of water damage. Do not hesitate to give us a call at any time. We are open 24/7 for your convenience.

SERVPRO of Southern Delaware County is independently owned and operated.

Link:  https://www.fema.gov/pdf/rebuild/recover/fema_mold_brochure_english.pdf

Possible Causes for Water Damage in Chester

10/7/2019 (Permalink)

Pipe under a sink leaking water Be aware that common appliances in your home can be the cause of water damage.

Causes & Categories of Water Damage in Chester

An old poem has the line, “water, water, everywhere”. When you need to say this in your home or office, you know there is trouble. You may be looking at water damage. SERVPRO® of Southern Delaware County shares some different possible causes of water damage in Chester.

Causes can include:

  • Leaky dishwashers or washing machines
  • Clogged pipes
  • Leaking roofs
  • Broken toilet pipes
  • Heavy rain
  • Snow or ice

The amount of water damage depends on the amount of water and the cause of the damage.

It is also important to start cleanup as soon as possible. The longer your home or business is water-logged, the more damage. SERVPRO of Southern Delaware County is here to make your water damage “Like it never even happened.”

Categories of Water Damage in Chester:

  1. Clean water. It might come from an overflowing sink or a broken appliance. The water does not pose a threat to people. Keep in mind that any water will become contaminated after it stops flowing.
  2. Gray water. This water is contaminated from the get-go. It comes from broken toilets or sump pumps. It might not look dirty, or it might be brown.
  3. Black water. Like gray water, it might not look dirty. One major source of black water is broken sewage pipes. Another source is any water that has been standing still.

SERVPRO of Southern Delaware County is independently owned and operated.

Links:

http://www.thewaterpage.com/water-damage-effects.htm

Home Maintenance to Prepare for Snow and Ice

1/10/2019 (Permalink)

The sight of falling snow is a beautiful part of the winter season, but it can also pose potential dangers for homeowners. Winter safety concerns caused by snow, ice and other conditions arise around the home's interior and exterior, requiring extra work on the part of homeowners to ensure no problems show up. Increased moisture during the winter months can lead to ice around the home, ice dams on the roof, and even basement flooding or damage to the foundation.

Watch for Water Issues on the Roof

Excess Snowfall

Large accumulations of heavy, wet snow can put tremendous pressure on the roofs of homes and buildings. Gravity tends to lend a helping hand with clearing snow from high-pitched roofs, but for flat or low-pitched roofs, you may need to intervene if the snow accumulation is severe.

Signs that the weight of the snow is compromising your roof may include visible sagging in the snow buildup, ceiling leaks in your upper floor, cracks developing in interior drywall or masonry, and creaking or popping sounds coming from the roof. In extreme scenarios, snow accumulation can lead to roof collapse.

Removing this snow yourself can be extremely dangerous, especially on multi-story homes or where there are already signs of roof damage. Because of this, it’s a good idea to familiarize yourself with professional rooftop snow-clearing services in your area before severe winter weather strikes. The earlier you can get the snow cleared after a major snowfall, the more likely you are to prevent serious damage.

Safety Precautions Following Residential Water Loss

1/4/2019 (Permalink)

When disaster strikes in your home, it is essential to be safe when dealing with damaged items in your household. 

The effects of water damage in a residential home can either be controlled OR worsened depending on the actions taken. Here are a few tips on how to safely control the situation before help arrives:

DO

  • Remove any undamaged items away from the contaminated area
  • Prop up any upholstery items to avoid further damage
  • Place aluminum foil or blocks of wood under wood furniture to prevent damage to personal items
  • Stay out of rooms that have sagging and wet walls

DON'T

  • Attempt to remove water using personal vacuum or hepa-vac
  • Leave any paper items on wet surfaces such as books or magazines
  • use any electrical outlets or appliances In the affected water area
  • Leave standing water alone for an extended period of time as it could cause mold to grow

If there are any further questions, concerns or if you have water damage, call SERVPRO of Southern Delaware County at (484) 841-6669.

What You Should Do if your Washing Machine Floods

1/3/2019 (Permalink)

Washing machines use up to thirty gallons of water to clean our clothes on a regular basis.  If this convenient device were to flood, however, there would be extensive water damage to your home.  Disaster can strike when we least expect it, so it’s best to have some knowledge of what to do if you experience this problem. 

How to Fix the Problem

Cut off the electrical power supply to the washer at the fuse box.  Don’t stop the washer or immediately pull the electrical plug since doing so can lead to more flooding and possible electric shock. 

Remove the clothes from the washer and drain them in the sink to remove some of the water from the washer.

Check to see if the washer hoses are leaking water. Tighten the hot and cold water supply hoses, and ensure that the drain hose is properly in place.

Test the washer without laundry or detergent to ensure the problem is solved. 

To prevent your washer from flooding, do not put an excessive amount of laundry in the washer during a cycle, and make sure the machine was not recalled.

A water disaster can stem from a small problem, such as a washer leak.  If you experience any water damage in your home, SERVPRO of Southern Delaware County can handle the loss for you and restore your property to its preloss condition.

SERVPRO Quickly Establishes a Drying Plan Based on the Initial Assessment

10/9/2018 (Permalink)

Any time water gets inside your residence, removing the excessive moisture within 48 hours is essential. If wood or paper materials stay wet for longer, then microbial formation can take place. Water can also saturate contents and building materials inside your home ruining them.

After something like a pipe break or an appliance malfunctioning takes place and causes water to flood your house, extraction occurs to pull out any standing water and moisture inside porous materials. The next step in any water removal project is the drying process. Rapid drying of contents and structural components is essential to prevent secondary damage and mold growth.

Before drying begins, the area gets tested to determine the extent of damage the moisture has caused. Our SERVPRO technicians check the temperature, relative humidity, and moisture content of wood and drywall. Once we figure out how wet the region got, we can formulate a drying plan.

The initial drying plan includes how many air movers and dehumidifiers get set up in the affected area. The plan also indicates drying goals. The drying goals are set by determining what the conditions were before the loss took place.

The ending goal is determined by coming up with a dry standard. To establish a dry standard, humidity, temperature, and the moisture content of drywall and wooden materials in unaffected areas of the building get tested. Once the standard is designated as the drying goal, our IICRC certified team uses their knowledge and experience to determine the right pieces of drying equipment to rapidly dry out moisture until it is back to preloss conditions.


Cleanup and Rebuild Needed After a Water Problem? Call SERVPRO

10/9/2018 (Permalink)

Flooding can ruin a home. Homeowners look at the standing water and want to give up before deciding to call a professional service to replace the damage caused by burst pipes or other failed plumbing and appliances.

Regardless of where the damage came from, SERVPRO is the water damage restoration and reconstruction company to use in Southern Delaware County. After the water has been pumped out, we continue to carry out an inspection from the foundation to the roof. Here are a few of the more common damages and how we rebuild after a disaster.

First things first, we replace damaged plumbing. Until we stop the source of the water, it is a waste of time to affect any other repairs. Our specialists are fully trained to replace bathroom fixtures, install new dishwashers or lay new intake pipe anywhere in the home. If the problem was a failed septic tank that backed up into the home or across the outside property, we can remove the old tank and set a new one, to include a new concrete cradle, in place.

Next, come the floors. If our inspection finds damage to the sub-floor, our technicians pull out each piece of the damaged frame and replace it. If necessary, we go down to the foundation and re-level the dirt or concrete to put down a surface without rolls or raised points. Our technicians have years of experience in framing and laying new wood floors that increase the value of the home and are appealing to everyone who sees them.

When it comes to walls, hanging new sheet rock is only the surface of what we do. Before putting up the new panels, we replace every bit of wall framing that shows water damage. Although we do not move load-bearing walls, we can expand closets or decrease a formal dining area to increase the living room for a young, growing family.

Rebuilding your home can be a lengthy process, but hiring the right company for the job can make it much less painful. SERVPRO of Southern Delaware County has the experience, training, and equipment needed to help you from the ground up. 

How Can I Protect My Home from Water Damage

9/6/2018 (Permalink)

Preventing water damage is a whole lot cheaper than paying for repairs.  Here are 3 easy prevention tips:

*Ensure good drainage

Clean your gutters

Direct downspouts 5-10' away from the house

Slope your yard away from the foundation

*Test your sump pump

check your sump pump once a year

Test more frequently during storm season

*Fix water leaks

repair any noticeable dripping pipes

check for dark spots under pipes and on ceilings

repair any cracked caulking

inspect the roof for missing, loose, or damaged shingles

Water damage is the #1 culprit that can weaken your home's foundation and the very core that holds your house together.

What to Do When Your Basement Floods

9/6/2018 (Permalink)

A flooded basement can give any homeowner a feeling of helplessness and panic.  If this happens to you, try not to over-analyze the situation - it may not be as bad as you think.  Here's some tips to help you if you ever find your basement flooded.

*make sure to shut off any power around the area, including electricity and gas.  NEVER enter a flooded area while the power is on

*take action as soon as you notice flooding, unless the water is caused by rain.  In this case, wait until it's passed before getting to work

*if your basement has a floor drain, check to make sure it didn't become clogged.  Keeping it open and working will help drain the water

*start removing water by using a sump pump, pool pump, wet/dry vacuum - depending on the amount of water

*move damaged items out of the basement to dry in a well ventilated area

You may want to call a professional for help if the water was more than several feet deep or if you see mold or mildew developing.

Frozen Pipes

1/5/2018 (Permalink)

This frigid weather has caused so many problems for both residential and commericial COI's.  Our office has been inundated with emergency calls.  There are several precautions to take to help prevent these problems.  Please always keep your heat on especially in basements.  Wrap pipes if necessary and make sure windows are sealed from any drafts.  Once a pipe breaks please turn off water at main location.  Contact your plumber to fix the pipe and call SERVPRO.  Our crew will be out as soon as possible with their equipment to clean up and get things back to normal. We work day and night to mitigate all these situations. Every day a commercial business is closed is a day that money is lost for that company.  When it happens in your home we want to get things back to normal for your family and salvage any precious items that are flooded or damaged when these pipes break.  Call SERVPRO for the best service and for peace of mind.

Holiday disasters due to Water Damage

12/28/2017 (Permalink)

The holiday should be a happy time for everyone but this was not the case this past Christmas Eve and Christmas Day for two families.  I had the phones for the "on call crew" the week leading up to Christmas. The first emergency call I received was from a family who had their water supply line from their upstairs toilet break.  Water leaked down to all three of the floors. I immediately notified our on call crew and they got there as soon as they could to start the clean up.  Since the water went through all three floors it flooded their living room where they had their beautifully decorated tree and all the gifts for their children.  Needless to say all the gifts were ruined and their beautiful tree destroyed.  Despite all this grief the owner was in such good spirits.  She said these things do happen at the worst times but she is so grateful for all she is blessed with including a wonderful husband and three beautiful children. This is the true meaning of the holiday - not material things but the love we have for each other.

Commercial Sewage Damage

12/5/2017 (Permalink)

Last Friday afternoon I received a call from one of my clients.  She is the Property Manager of a low income high rise facility.  In a total panic she described to me her problem.  It seems that there was a sewage back up on the first floor of the building that affected four apartments and the bottom level where her office is located.  I advised her that SERVPRO will be out there within the next hour.  We had to pull our guys from jobs they were currently assigned to.  Our crew worked from Friday afternoon through the weekend and are there today (Tuesday December 5) to complete the mitigation.  No words can describe what our crew did to clean up this facility.  The sooner the job is complete the sooner these residents can return to their apartments.  Soon we will be starting the rebuild process.  Since starting with SERVPRO two years ago this is the largest job I have experienced with one of my clients.  I am in constant contact with her to make sure all is taken care.  Her cell phone is her office since her own office was part of this disaster.  It gives me such pride knowing that we can help our valued clients and relieve some of their burden and put their lives back together again. 

Preventing Frozen Pipes

12/19/2016 (Permalink)

Frozen Pipes

Freezing can create leaks, because the frozen water expands and cracks the copper tubing. Not only do you have little to no water supply, but when the pipes do thaw out, you can have some serious leaks to repair.

How to Prevent Pipes from Freezing.

•Keep all water-supply piping away from outside walls, where it could be exposed to cold winter weather.
•If it is imperative to have pipes located on an outside wall, they must be well-insulated. Piping insulation is sold in both rubber and fiberglass.
•Insulate pipes in all other unheated areas as well, such as crawl spaces, basement, attic, and garage. Fix the source of any drafts (such as near cables, dryer vents, bathroom fan vents, windows) and insulate pipes at risk.
•Before winter, close the water shut-off valve inside your home that provides water to outside spigots, and then drain each line by opening its spigot until it no longer drips. Close the spigot.

What To Keep Pipes from Freezing in Subfreezing Temperatures.

•Keep garage doors and outside doors closed, and plug up drafts.
•Open all faucets, both hot and cold water, to just a trickle, to keep water moving in the pipes to help to prevent icing.
•Set the thermostat to at least 55ºF both day and night—no lower. Higher is even better, especially if your home is not well-insulated.
•Keep doors to all rooms open to allow heat to flow to all areas, which helps to warm the pipes in the walls.
•Open the cabinets under the kitchen and bathroom sinks so that the warmer air temperature of each room can flow around the plumbing. (Be sure to keep cleaners and other hazardous chemicals away from children and pets.)
•Check your forecast to see if you’ll be having subfreezing temperatures sometime soon.

What to Do When Pipes Freeze: Thaw Frozen Pipes.

•If no water comes out of a faucet, or it comes out slowly, suspect a frozen pipe. Check all faucets in the house to determine if the situation is widespread. If it is, open all faucets, turn off the main water to the house, and call a plumber.
•If only one pipe is frozen, turn on the appropriate faucet to help get the water moving in the pipe once it thaws. Locate your nearest water shut-off valve to the break. Don’t turn the water off at this point, unless you find that the pipe has actually burst.
•Try the hair-dryer trick. Locate the area where the pipe has frozen. Then, starting at the faucet and working backward along the pipe line until you reach the frozen section, work the dryer up and down the pipe. Continue warming the pipe until full water pressure returns to the open faucet. Then reduce the faucet flow to a trickle until the cold snap has ended. Caution: When using a hair dryer, be sure that it and its cord will not be near any water that might start to flow through a crack in a burst pipe.
•If water starts to gush out of the pipe while you are warming it, unplug the hair dryer and close the nearest water shut-off valve immediately. Keep the faucet open. Call a plumber to fix the burst pipe.
•If you can not reach a frozen pipe to warm it, call a plumber and shut off the water supply to the pipe. Keep the faucet open.

Faster to your SOUTHERN DELAWARE COUNTY Water Damage Event

11/7/2016 (Permalink)

SERVPRO of SOUTHERN DELAWARE COUNTY provides 24 hour fire and water damage restoration service in SOUTHERN DELAWARE COUNTY.

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of SOUTHERN DELAWARE COUNTY provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of SOUTHERN DELAWARE COUNTY arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 484-841-6669

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of SOUTHERN DELAWARE COUNTY

SERVPRO of SOUTHERN DELAWARE COUNTY specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Southern Delaware County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/20/2016 (Permalink)

This Southern Delaware County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your SOUTHERN DELAWARE COUNTY basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 484-841-6669

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of SOUTHERN DELAWARE COUNTY and let our trained, professional crews handle the situation safely and correctly. We have earned the tust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 

484-841-6669

SERVPRO OF SDC 24 Hour Emergency Water Damage Service

7/8/2016 (Permalink)

SERVPRO of SOUTHERN DELAWARE COUNTY provides 24 hour fire and water damage restoration service in GLEN MILLS,PA.

SERVPRO of SOUTHERN DELAWARE COUNTY is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 
484-841-6669

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of SOUTHERN DELAWARE COUNTY has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of SOUTHEN DELAWARE COUNTY

SERVPRO of SOUTHERN DELAWARE COUNTY specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.