Our Employees are Trained to Meet Your Needs

3/9/2022 (Permalink)

At SERVPRO of Southern Delaware County and West Chester we believe in continuous training: from initial and ongoing training at SERVPRO’s corporate facility to regular IICRC-industry certification. Rest assured our staff is equipped with the knowledge to restore your property.

The Employee Certification Training is a self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination.

Initial Franchise Training is a 15-day hands-on course at the SERVPRO Corporate Training Facility. It is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics.

All of our staff have access to web-based or e-learning training. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

SERVPRO of Southern Delaware County offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and franchise staff. These programs are designed to improve knowledge of emergency mitigation.

So, no matter the scope of the job, our team is trained to handle it quickly and professionally while maintaining the dignity of your property and belongings. We pride ourselves on leaving you “Like it never even happened,” and we ensure our teams are trained to do so.