Recent Posts

SERVPRO is Here to Help with Fire Damage

5/11/2021 (Permalink)

Here to Help®

Did you know that residential fires account 27 percent of reported fires and 70 percent of all fire injuries? According to the National Fire Protection Association, the top causes of residential fires in the home are cooking, heating, electrical, smoking, and candles. They suggest that residents should routinely check for hidden electrical hazards like damaged cords, discolored or warm wall outlets, frequent problems with blowing fuses or tripping circuit breakers. Any of these issues should be dealt with by a qualified electrician.

When Fires Happen, We Respond

No matter how vigilant we are regarding home fire safety, fires can still happen. When a fire causes damage to your home or business, SERVPRO of Southern Delaware County & West Chester is Here to Help.® Fire, smoke, and water damage from firefighting efforts can cause damage to your home that can be costly if not repaired quickly. Fortunately, our team of professionals have the specialized training and state-of-the-art equipment to restore your home to pre-fire condition. We can also help with the insurance paperwork and process.

Call Us Today

SERVPRO® of Southern Delaware County & West Chester is ready to respond to any residential or commercial fire damage emergency.  From your initial call we can be onsite within four hours, and we are on call 24 hours a day, seven days a week. We will clean and restore your fire damage “Like it never even happened.”

Call Danielle 610-506-8919

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated

Biohazard Cleanup

4/20/2021 (Permalink)

It’s hard to imagine anything worse than a sewage backup in your basement

Whether you have a finished or unfinished basement, a sewage backup can cause a tremendous amount of damage and, let’s face it, it’s just disgusting.

While it can be distressing there is no cause for panic; it is possible to get the backup cleaned up and return your home to its previous condition.

Before you begin to tackle clean up it’s important to remember that a sewage backup is far different from any other kind of flooding.

That’s because raw sewage contains bacteria, fungi, parasites, and other contaminants so it’s important to take certain safety measures before you attempt to clean up. 

First Take Safety Precautions

Most utilities enter your home through the basement, so before you even think of handling fluids that have gathered there you need to make sure that the utilities are shut off. 

If your electric box is above the waterline, you can safely shut off the power yourself, otherwise, you should call the electric company and let them do it, but do not try to start cleanup until the power is off.

You’ll also want to ensure that there is no gas leak in the basement. It may be difficult with the presence of sewage but try and smell for a gas leak.

If you notice any signs of a gas or electric problem, including sparks, smoke or buzzing, call your utility company immediately and do not enter the basement.

Once you have ensured that the basement is safe to enter, you’ll want to shut off the main water valve to prevent any further water build-up.

Also, make sure that the plumbing in your house is not used while you are cleaning the basement as using sinks or flushing toilets could make the backup worse.

Next Prepare To Clean

Now that you’ve secured the area you need to take steps to prepare yourself for the cleanup job.

Because raw sewage is full of contaminants, you should be sure to wear protective clothing while handling it, including goggles, a ventilator, a face mask, rubber gloves, and rubber boots. 

Also, wear long pants and a long sleeve shirt and cover any cuts or open wounds with a waterproof bandage to help prevent infection.

Of course, contaminants aren’t the only nasty issue you’ll have to deal with during cleanup.

The smell of raw sewage can be overpowering so you need to ensure that the basement is well ventilated so that you aren’t overcome by the fumes.

Open windows or vents where possible and position fans at the top of the stairs to draw in the fresh air and don’t forget to take regular breaks to avoid getting sick from the smell.

Begin Cleanup

The first step of cleanup should be removing the backed up fluids and solids, which can be done with either a pump, a Shop Vac or a simple mop and bucket depending on the severity of the backup.

Many home improvement stores rent pumps and heavy-duty Shop Vacs for this purpose.

Whether you use a pump or a Shop-Vac, make sure you choose one with a wide enough hose so that it will work effectively without becoming clogged. 

With a pump, direct the hose out of the basement and make sure it is discharging the sewage outside and away from the foundation of your house.

A Shop Vac can also be very effective, just make sure you choose one with a large tank capacity and do not empty it into any sinks while the cleanup is in progress.

Shop Vacs are particularly useful for getting into tight spaces and corners so you can ensure that every inch of the basement is clean.

A mop and bucket can be equally effective, though it is more labor-intensive. Use a small shovel to clean up solid waste or apply warm water to dissolve solids, then soak up the liquid sewage with the mop and wring it out in the bucket.

Empty solid waste into heavy-duty garbage bags and be careful not to overfill them.

Any wood or fabric items that have become soaked will most likely need to be disposed of as wood, fabric, and particleboard will soak up the liquid, allowing it to seep in deeper and affect the structure itself.

Carpeting and carpet padding will also have to be ripped up and disposed of, using heavy-duty garbage bags to prevent leaks.

Wash and Disinfect

Once the sewage has been removed you can start the two-step process of washing and disinfecting. Use warm water and a mild detergent to wipe down all items and surfaces and then disinfect with a combination of one gallon of water and 1 ¼ cups of bleach.

Mix up a new batch of disinfectant every 20 to 30 minutes to make sure it remains effective.

Wipe down all large items with a rag and use a spray bottle on flat surfaces, then allow to air dry.

Don’t Forget Your Insurance

While most sewage backups may not be covered by a standard homeowner’s policy, it’s still a good idea to thoroughly document the damage before you start cleanup so that you have the necessary proof if you decide to file a claim.

You can check with your insurance agent to determine exactly what is covered in your particular policy.

Don’t Hesitate To Call In The Professionals

Though you may feel perfectly capable of handling a minor sewage backup in your basement, it’s always a good idea to call a professional water mitigation company to ensure that the job is done right.

Have more questions?


You don’t want to take any chances with the health and safety of your family, and professionals like SERVPRO of Southern Delaware County & West Chester are equipped to handle any emergency quickly and expertly so that you can breathe easier.

Why Rely On The Professionals?

Professional water mitigation companies like SERVPRO have the training and equipment to handle even the worst sewage backup.

We are ready to respond 24 hours a day and will arrive at your home as quickly as possible to begin the cleanup process.

We’ll employ professional-grade pumps, drying systems and sewage containment equipment to ensure that the backup is cleaned thoroughly and safely.

There’s more to water mitigation than just cleaning up the spill, however, and we’re prepared to handle that too.

We can also clean air ducts and provide thorough mold remediation to prevent any further mold growth.

We’ll help to preserve your belongings and restore your home to its previous condition and we’ll even help you to work with your insurance company to facilitate any potential claims.

When Clean Up Is Done

Once the backup has been thoroughly cleaned up, either by yourself or a professional water mitigation company, you can then safely address the underlying cause to prevent any future backups.

Remember, cleaning up a sewage backup in your basement should be handled quickly and carefully to avoid endangering your family.

That’s why your best option is to rely on the services of a professional water mitigation company like SERVPRO.

We’ll arrive faster to any disaster and treat your home as if it were our own.

Call Danielle 610-506-8919

SERVPRO of Southern Delaware County & West Chester are Specialists in Biological Cleaning

4/9/2021 (Permalink)

Certified: SERVPRO Cleaned seal Call Danielle 610-506-8919

It has never been more critical to remain vigilant about the routine cleaning of high-touch surfaces in our homes and businesses. This is especially true for essential businesses and services that are required to remain open to keep Pennsylvania running during this global pandemic. SERVPRO® of Southern Delaware County & West Chester wants commercial businesses to know that we are specialists in biological cleaning with years of experience. We follow the guidelines issued by the national Centers for Disease Control and Prevention (CDC) and local authorities. The CDC recommends that high-touch surfaces be routinely cleaned and disinfected. High-touch surfaces include tables, counters, light switches, handles, keyboards, toilets, faucets, sinks, and:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Call Us Today for a Proactive Cleaning

We use EPA-approved, hospital-grade products and are specialty trained to deal with biological pathogens. SERVPRO® of Southern Delaware County & West Chester is ready to respond to any specialty cleaning and disinfecting job.  We are on call and available to respond 24 hours a day and can be onsite within four hours of your first call. Let us clean and restore your commercial business “Like it never even happened.” Call us today at 610-506-8919.

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Biohazard Cleanup

4/7/2021 (Permalink)

The Merriam-Webster dictionary definition of “biohazard” as ‘an agent or condition that is a hazard to humans or the environments.’ Some examples of biohazards include human blood, animal waste, sewage, and medical waste such as sharps or needles. Biohazard spills are dangerous and should be cleaned by qualified professionals. Specialized training and experience are required for the decontamination of your home or business.  Biohazards may occur due to trauma, sewage backups, chemical spills, or hoarding.  SERVPRO® of Southern Delaware County & West Chester wants residents and commercial businesses to know that we are prepared to safely clean and restore many forms of biohazard damage. Here are some examples of the kinds of biohazards we provide cleanup and recovery services for:

  • Sewage backups
  • Crime scene residues
  • Accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Sharps cleanup
  • Urban camp cleanup

Sewage backups are one of the most common biohazard scenarios we respond to. We remove the sewage, contaminates and moisture and properly clean, disinfect and deodorize the area. SERVPRO® of Southern Delaware County & West Chester are on call and available to respond to your biohazard emergency 24 hours a day and can be onsite within four hours of your first call. We’ll take care of your biohazard damage “Like it never even happened.” Call Danielle today at 610-506-8919.

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

We Restore Your Keepsakes

4/7/2021 (Permalink)

fire Call Danielle 610-506-8919

The firefighters have just left you are standing in the midst of your home that has been ravaged by fire. Not only is there damage to your home, but there is also damage to your furniture and other home contents caused by soot, smoke, ash and water used by the firefighters to put out the flames. SERVPRO® of Southern Delaware County & West Chester wants home and business owners to know that we provide content restoration services and approach every fire damage emergency with a “restore” versus “replace” mentality to help you save money and to help you preserve as many of your precious and irreplaceable family heirlooms that we can. We can’t always clean and restore all of your belongings back to pre-fire condition, but we can clean and restore many of your damaged contents using techniques like:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.
     

We are on call to respond to any fire damage emergency 24 hours a day. SERVPRO of Southern Delaware County & West Chester provides quality contents restoration services to business owners and residents. Call Danielle today at 610-506-8919.

SERVPRO of Southern Delaware County & West Chester is Independently Owned and Operated.

SERVPRO of Southern Delaware County & West Chester uses Advanced Technology to Restore Damage

3/31/2021 (Permalink)

Did you know that SERVPRO® of Southern Delaware County & West Chester uses advanced technology and techniques to safely clean and restore property damage? New developments and advancements allow us to restore damage to your business or home back to preloss condition more efficiently. Our use of technological advances to clean and restore a property quickly and effectively make us a premier cleaning and restoration company.  We also use specialized equipment such as:

  • Moisture detection equipment: infrared cameras to identify water location
  • Moisture measurement equipment: hygrometers and other meters are used to determine the extent of moisture saturation
  • Water extraction equipment: submersible and gas-powered pumps and truck-mounted and portable extraction units
  • Drying equipment: high-speed air movers and industrial grade dehumidifiers to pull moisture form the air
  • Odor removal and deodorization: air scrubbers and thermal foggers and deodorization agents
  • Sanitizing agent, germicides, and anti-microbial treatments: deodorization products to control odors form excessive moisture and disinfection products to stop the growth of bacterial and other harmful microorganisms

SERVPRO® of Southern Delaware County & West Chester uses these advanced technologies to safely and efficiently clean and restore property damage to your home or business.  We are available 24 hours a day to respond to any size emergency. We’ll take care of your property damage “Like it never even happened.” 

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Why SERVPRO is the Top Cleaning & Restoration Company

3/24/2021 (Permalink)

group pic Call Danielle 610-506-8919

Did you know that SERVPRO technicians undergo a rigorous training and certification process? SERVPRO® of Southern Delaware County & West Chester wants commercial businesses and homeowners to know that our technicians have the training and experience to respond to property damage emergencies. Initial, 15 day hands-on and ongoing training is provided at SERVPRO’s Corporate Training Facility on the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

In addition, employees undergo further training at their SERVPRO of Southern Delaware County & West Chester are awarded certification after the successful completion of course materials and pass an examination after training on topics such as crew training, fire restoration, water restoration and carpet and upholstery cleaning. Web-based training is ongoing and keeps our technicians up to speed on industry standards.

We are proud to offer continuing education credit and non-credit classes to insurance agents, insurance adjusters, real estate professionals, and Southern Delaware County & West Chester staff including:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)

If you experience a property damage emergency to your home or business, SERVPRO® of Southern Delaware County & West Chester wants to help. Our team of highly trained professionals are on call 24 hours to respond to any size emergency. Call us today at 610-506-8919. We’ll take care of your property damage  “Like it never even happened.”

SERVPRO® of Southern Delaware County & West Chester is Independently Owned and Operated.

Call Danielle 610-506-8919

Here to Help with Fire Damage

3/9/2021 (Permalink)

According the National Fire Protection Agency, cooking fires have remained the major cause of fires in homes and commercial businesses in the U.S. since 2013. Fires can break out at any time. Lightning, faulty wiring, defective kitchen or other household appliances are just some of the other ways fire can damage your home or business. SERVPRO® of Southern Delaware County & West Chester wants businesses and homeowners to know that we are equipped to respond to any size fire damage emergency and have the specialty equipment and training required to clean and restore fire damage to preloss condition. Here are some fire prevention safety tips from the American Red Cross:

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas. 
  • Test smoke alarms every month. If they’re not working, change the batteries
  • Talk with all family members about a fire escape plan and practice the plan twice a year
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL FOR HELP. Never go back inside for anything or anyone

If you experience fire damage to your home or business SERVPRO® of Southern Delaware County & West Chester wants to help. Our team of highly trained professionals are on call 24 hours. Call us today at 484-841-6669. We’ll take care of your fire damage “Like it never even happened.”

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

Water Damage

3/2/2021 (Permalink)

SERVPRO - image of flooded living room Call Danielle 610-506-8919

A broken valve on a pipe can release a torrent of water causing major damage to your business before you know it. It is imperative that water damage be mitigated as soon as possible to prevent costly structural building repairs. SERVPRO® of Southern Delaware County & West Chester can respond to any disaster within 24-hours, seven days a week and we want to help. We will begin the cleanup and restoration process immediately to get your business back to normal as quickly as possible. Our six-step process for water cleanup and restoration includes:

  • Step 1: Emergency Contact
  • Step 2: Inspection and Water Damage Assessment
  • Step 3: Water Removal
  • Step 4: Drying and Dehumidification
  • Step 5: Cleaning & Sanitizing
  • Step 6: Restoration

Depending on the amount and type of water damage, we may provide some of these services:

  • Caring For Your Belongings
  • Storm Damage
  • Mold Remediation
  • Sewage Cleanup
  • Building Services
  • Commercial Water Damage

Our highly trained technicians have the specialized equipment necessary to safely clean and restore damage for residents and business owners. Call us today at 610-506-8919 to find out about our water cleanup and restoration services. We hope you never have water damage to your home or business but if you do, SERVPRO of Southern Delaware County & West Chester wants to help. We use advanced technology and techniques and we are available 24 hours a day. We’ll take care of your damage “Like it never even happened.”

SERVPRO of Southern Delaware County & West Chester is independently owned and operated.

Call Danielle 610-506-8919

IICRC Certified Firm

3/2/2021 (Permalink)

IICRC IICRC Certified Firm

SERVPRO of Southern Delaware County and SERVPRO of West Chester is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southern Delaware County / West Chester

SERVPRO of Southern Delaware County and SERVPRO of West Chester specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.