Recent Posts

Gas Explosion

7/25/2017 (Permalink)

Our production crew was really put to the test last week when they were called for this job.  A gas oven exploded.  It was located in a very large bakery warehouse. Aside from the normal debris that had to be restored by our SERVPRO crew there was raw dough and flour all over the warehouse.  It was on the rafters, the ceiling, all over the equipment and also on the massive floor that housed the huge warehouse.  It took time, patience and a good deal of work and sweat.  This explosion happened during one of our worst heat waves.  If it were 97 degrees outside it had to be 100 + in that warehouse.  Our crew did a great job cleaning up and restoring this facility to clean, working order.  Owner was very happy that he could start baking again!

The Importance of the Emergency Ready Program

7/12/2017 (Permalink)

The Emergency Ready Program is such a vital tool to our industry and to all the Sales and Marketing Representatives.  Introducing this service to all our commercial customers is so very important.  As we all know from experience most emergencies occur late at night or in the early morning hours.  Having all the necessary details right at hand for both our customers and SERVPRO saves time and ultimately less damage whether it is water or fire restoration. We have all information in our system for immediate response and the company involved also has info on their lap top or phone so it can be accessed immediately.  Every day a company has to shut their doors due to an emergency is a day that money is lost.  Offering this free service to all our COI'S creates confidence with us.  They know we will be there no matter what type of emergency and get things resolved as soon as possible.

Cleaning Contents

7/6/2017 (Permalink)

Being a Sales and Marketing Manager with SERVPRO I rarely get the opportunity to see first hand all that is involved in the cleaning and packing up of all the personal contents of one of our valued customers. I have always known how hard our crew works to get the job completed properly and as soon as possible. This particular family had major fire damage.  All their contents were packed up and sent to our warehouse for cleaning and restoration.  I watched each step of the process from unpacking contents to cleaning each individual item then packed up again to be delivered to the family after our major fire clean up.  There were precious memories included in this process from baby photos, family memories and all other items that were so important to this family. This process was tedious and painstaking but our crew made it look easy and were happy to do it.  This family is now back in their home after our fire restoration enjoying again all their memories.

Spring Cleaning

4/19/2017 (Permalink)

Cleaning Spring Cleaning Spring Cleaning

Spring is in the air! With the warmer weather comes the tradition of spring cleaning, a time to organize and clean the environments home, business, office we encounter on a daily basis.Perhaps you are selling a home and want to vanquish years of cigarette smoke odor that won't go away, or want to see if your ducts or HVAC system needs to be cleaned.


SERVPRO franchises also off the cleaning services:



  • Carpet Cleaning

  • Upholstery and Drapery Cleaning

  • Ceiling and Wall Cleaning 

  • Hard Floor Cleaning


Whatever your spring cleaning needs, SERVPRO has you covered.


Call SERVPRO OF SOUTHERN DELAWARE COUNTY today at(484)841-6669to discuss or schedule your necessary spring cleaning services.

The Importance of Cleaning Dryer Vents

3/20/2017 (Permalink)

Cleaning The Importance of Cleaning Dryer Vents Before and After Dryer Vent Cleaning.

The Importance of cleaning Dryer Vents


According to FEMA, failure to clean home dryers causes 34% of home dryer fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your or your insured's home or business, SERVPRO can help clean dryer vents and ducts that may have lint buildup.


Other tips for keeping your dryer vents clean from the National Fire Protection Agency include cleaning the l...int filter before and after each load, and making sure the outdoor vent flap will open and is not restricted by snow, a bird's nest, or other potential obstacles.



For more information on cleaning dryer vents contact your local SERVPRO Franchise at SERVPRO OF SOUTHERN DELAWARE COUNTY (484) 841-6669.



What is an Ice Dam?

3/15/2017 (Permalink)

Storm Damage What is an Ice Dam? Diagram of an Ice Dam

An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas.


The first signs of snow damage on your roof will be either water flowing from your ceiling or water stains. As soon as water or water stains appear you should perform some type of clean up and remediation .


To prevent further damage including mold damage and mold growth, immediate action and correct action must be taken as the snow melts on the roof or when ice damming occurs. In most situations the snow will still be melting when you see the water damage.


Roofs are not the only places that can get snow damage. Basement water damage can be caused by snow. Water can find the smallest entry ways, even the most tight sealed home can eventually create cracks letting snow melted water, damaging basement walls and flooding basements.


If you find yourself in a situation where you need water removed or your home dried out, contact us SERVPRO OF SOUTHERN DELAWARE COUNTY (484)841-6669.


We'll make it "Like it never even happened."


 

MARCH is RED CROSS MONTH

2/17/2017 (Permalink)

Community MARCH is RED CROSS MONTH SERVPRO PROUD NATIONAL SPONSER OF AMERICAN RED CROSS

Around 3.1 million people donate blood through the American Red Cross.

The American Red Cross collects and processes about 40% of the nation's blood supply to approximately 2,600 hospitals and transfusion centers nationwide.

Volunteers constitute about 90% of the American Red Cross workforce, making it possible to respond to nearly 70,000 disasters every year, most of them home and apartment fires.

Every year, march is declared Red Cross Month by the president of the United States. The American Red Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating,giving blood, taking a class or volunteering. SERVPRO began a partnership with the American Red Cross in 2013, and became an official Disaster Responder partner in 2016. The Disaster Responder program provides families and individuals immediate support, comfort and assistance when a disaster, such as a house fire, happens to them. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign.

To learn more about the American Red Cross, or about how you can get involved,visit redcross.org.

 

 

Preventing Frozen Pipes

12/19/2016 (Permalink)

Water Damage Preventing Frozen Pipes Frozen Pipes

Freezing can create leaks, because the frozen water expands and cracks the copper tubing. Not only do you have little to no water supply, but when the pipes do thaw out, you can have some serious leaks to repair.

How to Prevent Pipes from Freezing.

•Keep all water-supply piping away from outside walls, where it could be exposed to cold winter weather.
•If it is imperative to have pipes located on an outside wall, they must be well-insulated. Piping insulation is sold in both rubber and fiberglass.
•Insulate pipes in all other unheated areas as well, such as crawl spaces, basement, attic, and garage. Fix the source of any drafts (such as near cables, dryer vents, bathroom fan vents, windows) and insulate pipes at risk.
•Before winter, close the water shut-off valve inside your home that provides water to outside spigots, and then drain each line by opening its spigot until it no longer drips. Close the spigot.

What To Keep Pipes from Freezing in Subfreezing Temperatures.

•Keep garage doors and outside doors closed, and plug up drafts.
•Open all faucets, both hot and cold water, to just a trickle, to keep water moving in the pipes to help to prevent icing.
•Set the thermostat to at least 55ºF both day and night—no lower. Higher is even better, especially if your home is not well-insulated.
•Keep doors to all rooms open to allow heat to flow to all areas, which helps to warm the pipes in the walls.
•Open the cabinets under the kitchen and bathroom sinks so that the warmer air temperature of each room can flow around the plumbing. (Be sure to keep cleaners and other hazardous chemicals away from children and pets.)
•Check your forecast to see if you’ll be having subfreezing temperatures sometime soon.

What to Do When Pipes Freeze: Thaw Frozen Pipes.

•If no water comes out of a faucet, or it comes out slowly, suspect a frozen pipe. Check all faucets in the house to determine if the situation is widespread. If it is, open all faucets, turn off the main water to the house, and call a plumber.
•If only one pipe is frozen, turn on the appropriate faucet to help get the water moving in the pipe once it thaws. Locate your nearest water shut-off valve to the break. Don’t turn the water off at this point, unless you find that the pipe has actually burst.
•Try the hair-dryer trick. Locate the area where the pipe has frozen. Then, starting at the faucet and working backward along the pipe line until you reach the frozen section, work the dryer up and down the pipe. Continue warming the pipe until full water pressure returns to the open faucet. Then reduce the faucet flow to a trickle until the cold snap has ended. Caution: When using a hair dryer, be sure that it and its cord will not be near any water that might start to flow through a crack in a burst pipe.
•If water starts to gush out of the pipe while you are warming it, unplug the hair dryer and close the nearest water shut-off valve immediately. Keep the faucet open. Call a plumber to fix the burst pipe.
•If you can not reach a frozen pipe to warm it, call a plumber and shut off the water supply to the pipe. Keep the faucet open.

SOUTHERN DELAWARE COUNTY Smoke and Soot Cleanup

11/7/2016 (Permalink)

Fire Damage SOUTHERN DELAWARE COUNTY Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your SOUTHERN DELAWARE COUNTY Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of SOUTHERN DELAWARE COUNTY will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 
484-841-6669

SOUTHERN DELAWARE COUNTY Residents: Follow These Mold Safety Tips If You Suspect Mold

11/7/2016 (Permalink)

Mold Remediation SOUTHERN DELAWARE COUNTY Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of [[Franchise Name]] for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of SOUTHERN DELAWARE COUNTY specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today -(484-841-6669)