Heavy flooding and Winds
The recent rain storm with heavy winds reeked havoc in our area. We received numerous emergency calls. Most of the calls resulted from the nearby river overflowing it's banks and caused major chaos in the area. Homes had to be evacuated until water receded then we began the job of major clean ups. One home in particular had no basement so the living quarters in the home was the first floor where the family basically spent all their time. Our crew got there and immediately started the extraction and placing all the necessary equipment in the areas needed. Needless to say the job was completed in record time and the family was able to return to their home in a timely manner thanks to SERVPRO.
A major office complex called SERVPRO during a very bad wind storm. Their first floor was flooding from ground water and to make matters worse they lost their power. The maintenance manager called us immediately. Our crew got the necessary equipment together and was on their way. We were also advised that some of the equipment in the production shop was soaked. When they arrived there was still standing water but the water had begun to recede. The company got their emergency generator started and all was good to proceed with the work. It seemed that aside from the outside water source a pipe had broken in the basement causing most of the damage. After the water valve was turned off the manager called a plumber to fix the pipe. Our crew did the cleanup in a timely manner with all the required equipment. The owner was so very happy that he only had to close shop for one day since SERVPRO did such an amazing job. Each day a company is closed money is lost. This owner was so very happy for himself and also for his employees that didn't lose any work time.
One of my valued COI's called regarding water damage in one of the first floor offices. It seems that the water heater stationed in the rear of the building leaked so bad that it had to be replaced by their plumber. In the meantime water had soaked all their carpeting and some of the desks on that floor. It was about 1000 sq.ft of water soaked carpeting. Our crew got out in a timely manner and began extraction. The air movers and dehumidifiers were all brought it to do their job. Some of the carpeting had to be removed and replaced but the majority of the carpeting was saved. My customer was so very happy with the efficient way SERVPRO handled this job. He advised he will recommend us to all his friends that are business owners.
Happy Birthday America
We will soon be celebrating our country's birthday. The 4th of July is a very special day in our country's history. When the 13 colonies broke away from the United Kingdom we became The United States of America. It is a time of celebrating with food, drink, fireworks, and for some a day at the beach. SERVPRO is celebrating this special day as a sponsor in the Wawa for America Festival. This is a special time for all of us. While we are taking in all the festivities we must remember that safety is of the utmost importance. Only professionals should be handling fireworks. Too many accidents occur when the rules are not followed. Have fun but also take a moment to realize what this holiday is all about. God Bless America!
Memorial Day is a federal holiday in the United States for remembering the people who died while serving in the country's armed forces. We visit cemeteries and memorials to honor those who have died in military service. Many volunteers place an American Flag on each grave in national cemeteries.
Memorial Day is not to be confused with Veterans Day - Memorial Day is a day of remembering the men and women who died while serving, whereas Veterans Day celebrates the service of all U. S. military veterans. SERVPRO honors all our military and are so very proud of their service to our country. We appreciate their total dedication and sacrifice. God bless them all! We are so very grateful for all they do for us. They protect us and our country.
Holiday Season cooking
Now that this holiday weekend is approaching we all want to gather for wonderful food, drink and time with our families. It is also a time when wonderful meals are prepared on the outside grill (weather permitting) and also the standard stove and oven. Just a word of caution while preparing these wonderful meals. This is a time when SERVPRO experiences many emergency calls for kitchen fires. Please do not leave the stove unattended and make sure all those wonderful dishes do not burn and cause smoke damage and worst of all a fire. Please be extra cautious. If you do have an emergency and require SERVPRO please do not hesitate to call us immediately and we will be there to resolve your dilemma. Enjoy your day!
This weekend is daylight savings time. It is time to put your clocks one hour ahead. "Spring Forward". This is a great time to change your batteries in your smoke detectors and your carbon monoxide detectors. It is always a great idea to change the filter in your air conditioner. Yearly maintenance by a trained HVAC company is a great way to extend the life of your air conditioner and also your heating system. This will prevent any unnecessary costs for repairs. Your system will perform more efficiently and provide energy savings. After experiencing snow, ice, wind and power outages this month Spring is such a welcome change. The month isn't over yet so if you experience any problems with flooding, bursting pipes or any other issues please call SERVPRO. We will definitely help you get through these problems.
This frigid weather has caused so many problems for both residential and commericial COI's. Our office has been inundated with emergency calls. There are several precautions to take to help prevent these problems. Please always keep your heat on especially in basements. Wrap pipes if necessary and make sure windows are sealed from any drafts. Once a pipe breaks please turn off water at main location. Contact your plumber to fix the pipe and call SERVPRO. Our crew will be out as soon as possible with their equipment to clean up and get things back to normal. We work day and night to mitigate all these situations. Every day a commercial business is closed is a day that money is lost for that company. When it happens in your home we want to get things back to normal for your family and salvage any precious items that are flooded or damaged when these pipes break. Call SERVPRO for the best service and for peace of mind.
Holiday disasters due to Water Damage
The holiday should be a happy time for everyone but this was not the case this past Christmas Eve and Christmas Day for two families. I had the phones for the "on call crew" the week leading up to Christmas. The first emergency call I received was from a family who had their water supply line from their upstairs toilet break. Water leaked down to all three of the floors. I immediately notified our on call crew and they got there as soon as they could to start the clean up. Since the water went through all three floors it flooded their living room where they had their beautifully decorated tree and all the gifts for their children. Needless to say all the gifts were ruined and their beautiful tree destroyed. Despite all this grief the owner was in such good spirits. She said these things do happen at the worst times but she is so grateful for all she is blessed with including a wonderful husband and three beautiful children. This is the true meaning of the holiday - not material things but the love we have for each other.
Commercial Sewage Damage
Last Friday afternoon I received a call from one of my clients. She is the Property Manager of a low income high rise facility. In a total panic she described to me her problem. It seems that there was a sewage back up on the first floor of the building that affected four apartments and the bottom level where her office is located. I advised her that SERVPRO will be out there within the next hour. We had to pull our guys from jobs they were currently assigned to. Our crew worked from Friday afternoon through the weekend and are there today (Tuesday December 5) to complete the mitigation. No words can describe what our crew did to clean up this facility. The sooner the job is complete the sooner these residents can return to their apartments. Soon we will be starting the rebuild process. Since starting with SERVPRO two years ago this is the largest job I have experienced with one of my clients. I am in constant contact with her to make sure all is taken care. Her cell phone is her office since her own office was part of this disaster. It gives me such pride knowing that we can help our valued clients and relieve some of their burden and put their lives back together again.